I will be blogging at Mobile Messaging 2.0 where fellow bloggers are discussing next generation of mobile messaging. The site is sponsored by Airwide.
In my first post I wrote
As seen in latest numbers, mobile messaging is catching up in the US. The top 3 carriers in terms of messaging volume – Verizon, T-Mobile, and AT&T did over 53B messages (SMS and MMS combined but majority was SMS) last quarter. Verizon alone handled 22.75B. Since penetration is just around 40%, the growth will continue. As new customers come online and begin using mobile messaging, the experience needs to integrate across different forms of messaging – SMS, MMS, Email, IM. The integration needs to be at the technical level and the business level. The pricing structure shouldn’t be cost prohibitve to the user to suppress usage. Technically, interoperability is still an issue with MMS. Realiability needs to improve tremendously. If we are going to be using SMS as part of our emergency infrastructure, best-effort doesn’t cut it. Timely and guaranteed delivery needs to be part of the course.
Check it out.