NAB recap - Open, Personalization, Advertising April 26, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, Carriers, Devices, European Wireless Market, Mobile Advertising, Mobile Applications, Mobile Content, Mobile Ecosystem, Privacy, Speaking Engagements, Strategy, WiMax, Wireless Value Chain, Worldwide Wireless Market , 1 comment so farLast week, I was invited to present and moderate at the biggest Broadcaster’s show - the NABSHOW in Las Vegas. Compared to CTIA, the show was almost double with registered attendees exceeding 83K. For me, it was a day trip. I was involved with the Mobile Entertainment Summit being held on the 22nd.
The day started with the keynote from Matt Oomen, VP of Product and Technology development at Sprint Nextel. He laid the foundation for the day’s discussion with some overarching themes of Open Platforms, Open Devices, Social Networking, Personalization, and Broadband capabilities of the mobile industry. There were a number of great panels discussing the growth in the mobile video and applications space with panelists from all across the value chain. The bottom-line:
- For mobile video to succeed, we need to reduce the number of global standards so that there is some standardization for OEMs and content providers instead of running around integrating new standards every year.
- People didn’t think that was going to happen anytime soon
- Apple’s Appstore has been a boon to some developers as they have refocused their monetizing strategies from advertising to subscription or charging for downloads which is good for the industry as it can diversify and experiment more. A company that has been successful at that is Glu Mobile
- Zynga has an interesting model of social networking based games. The games are free but as you get more involved and want to raise the stakes, the price goes up, quite significantly with over $50 chips, etc. Idea is that a small population can fund a large base involvement for free
- Texting has been quite successful with mobile marketing and advertising. Hipcricket and Singlepoint with support from Entravision and Fox argued (and rightly so) that to be successful, broadcasters should start developing their audiences and provider personalized services.
Next up were two of my panels. First one was on Mobile Trends being jointly presented with Brian Jurutka, VP Comscore. The session was moderated by Jay Frank, SVP, CMT. Brian presented some really interesting data on mobile video in the US market. A good number of video downloads are happening sideloaded and overall usage remains low.
Another interesting tidbit was for 3G vs. non-3G users
And while iPhone helped change the ecosystem, video usage looks quite similar to G1. Another interesting data point was that the video consumption tapers off with time for users meaning that content providers need to keep users engaged with different strategies.
I presented data on the overall US market and how that is evolving and ended up some observations and recommendations.
Next up was my panel discussion on how Mobile Innovations will impact Mobile Entertainment Experiences. I had the honor of moderating four very clued-in folks
Rebecca Hanson, VP, Strategic Initiatives, Sprint. She has been behind the WiMAX launch
Sajal Sahay, Director, Product Marketing, T-Mobile USA. He has been behind the Android G1 launch
Tim Chang, Principal, Norwest Venture Partners. He has been involved in the mobile industry for over 10 years as an investor and sits on several technology company boards and is very active in discussing emerging trends
and Raj Ray, Director, VAS, Qualcomm. He has been behind developing the VAS business for Qualcomm globally, esp. in the emerging economies
Salient points of our discussion:
- Broadband provides great incentive for user to experiment with new apps and content
- Appstore while increasing fragmentation will also increase competition and hence innovation
- Openness drives innovation and carriers play an important role in driving that
- For 3G, Usage growth is much higher than revenue growth so we need to figure out ways to bring them in alignment
- Social networking needs to be embedded into everything
- Role of alternate devices like kindle and cameo is increasing and we will see all sorts of vertically integrated devices. More and more consumer electronics devices will have cellular connection
- Thanks to iPhone, interesting gaming models are emerging and gaming might provide guidance on how the ecosystem will develop
- Data MVNOs anyone?
- Emerging economies are bringing forth some interesting monetization and device technologies that will benefit everyone like high-end smartphones for less than $50
- Advertising based monetization model is not everyone. One has to scale first
- The biggest areas to invest: Personalization, Audience Measurement, QoS related, Payments, Android Games, Carrier agnostic user profile platforms, mobile cloud computing, augmented reality and much more
Overall a great show. I noticed that even Google had a booth (was absent at CTIA). Something to put on the calendar for next year. My thanks to Michael and Zahava for inviting me to participate.
My next events are at:
TiECON - May 16th - Mobile Monetization
Future in Review - May 20th - Future of Mobile Broadband
mHealth - May 22nd
Hope to see some of you there
Behind the Millennial Advertising Numbers April 17, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, Mobile Advertising, Mobile Applications, Mobile Content, Mobile Ecosystem, Mobile Entertainment, Mobile Search, US Wireless Market, Worldwide Wireless Market , 5 commentsEarlier today Millennial Media released the numbers form their mobile advertising ad network for the first time and it quite interesting data for everyone to take a look at, esp. the advertisers.
First, let’s quickly talk about the numbers. From the Q109 numbers, for the US market, it seems like Millennial outpaced other ad-networks including perhaps Admob (only Jan and Feb numbers are available as of this writing) as Millennial surpassed 10 Billion impressions for the quarter.
Thus, officially, we have a horse race.
But more importantly, Millennial’s numbers reveal something rather interesting, the stuff we have been talking about for sometime. In fact, we had a whole chapter in our book discussing the 5 Point Framework for Mobile Advertising: Reach, Engagement, Targeting, Viral, and Transactions. Here are some of the case studies we discussed in the book
So far, industry has been enamored with “Impressions” only. We had argued that the quality of advertising increases as you start including other factors in the technology and design of campaigns.
The graph that really caught my eye is below: (all graphs below this point are copyright Millennial Media)
The Audience refers to the user population that is built based on behavior and related attributes. The value is high and the performance is three times the average. Compare this to Channel (news, sports, etc.) targeting or more generic run of the network categories and you see a significant performance lift for the advertiser and a revenue boost for the value chain. And it looks like because of the performance, the Audience category dominates in Millennial’s network.
Another interesting data is what happens post-click. Impression alone means little though only mobile it is till many times better than online but we need to figure out how users interact (or get them to interact) once impression is landed and the figure below shows the distribution. Once you start comparing various campaigns and variables, a really interesting pattern will emerge which essentially will be the best practices for the industry.
I think the best part is the measurement of user session or time which is key to the engagement metrics. Millennial reported 4:48 minutes of average user session time (90th percentile). Also, 58% requests used some level of geo info for targeting which is quite good. The handset mix was more distributed compared to the Admob network and the carrier share provided some interesting glimpse into the ecosystem as well (Sprint leads the pack). Device input mix shows the how touch devices are starting to make an impact on the device ecosystem.
Overall great educational material for all in the mobile advertising ecosystem to see what is happening at a granular level. I hope other networks will also publish their traffic details and we will also start to get more metrics around Targeting, Virality, and Transactions, so we can learn what works under what circumstances. This will give all the ammunition the advertisers and agencies need to wake up their analog counterparts.
Next Step - Standardization and Auditing.
Carnival of Mobilists #169 April 12, 2009
Posted by chetan in : 3G, 4G, CTIA, European Wireless Market, Mobile Advertising, Mobile Applications, Mobile Ecosystem, Mobile Entertainment, Speaking Engagements, Wireless Value Chain, Worldwide Wireless Market , 7 commentsLast week at CTIA in Las Vegas I had the opportunity to meet many of my friends and colleagues, old and new. Such events remind us that it is the people you associate with that makes our industry vibrant and exciting. This week, it is my pleasure to showcase and celebrate the thinking and work of my friends, many of whom I have known for many years. Most have written important books for our industry and others have at least a tome in them.













In no particular order, they are:
First up is Ajit Jaokar, co-author of recent book “Social Media Marketing,” discussing an important issue of opening up the carrier network. He writes an in-depth post on how telecom companies should be thinking about open as we get into the 4G era. Very Interesting commentary.
Tomi Ahonen is one of the most prolific writers I have come across in the wireless industry. He has written more words than many read in a lifetime. Off late, our industry has been wondering if they will ever be able to monetize mobile social networking. Tomi in his usual flair points through case studies and examples, a way forward. Also, checkout his indispensable Pearls series.
At CTIA (BRIC event), I was impressed with the discussion of Zeebo by Mike Yuen at Qualcomm. Martin Sauter, author of Beyond 3G, an important book of the evolving ecosystem, writes about Zeebo: Gaming for the next billion.
Russ Buckley, a tireless advocate of Mobile Advertising and all things mobile pens a very interesting piece by tweaking George Orwell’s classic “1984.” Pour your tea and dive into the post.
Judy Breck, author of several books including the latest - Intertwingle, is the energy behind the Carnival who keeps all of us straight. She is also a big proponent of learning and education. A big cheer for her. She talks about Russ Buckley’s post on the new Sprint’s commercial.
Lately, our industry has been consumed by 4G. Volker Hirsch takes a look at how 4G might influence the mobile gaming environment.
Ernest Doku of Omio.com also writes about the theme that Ajit picked up - Should networks fear Skype?
James Cooper at mjelly summarizes the key iPhone app stats.
Andrew Grill, a great evangelist for the mobile advertising industry discusses the recent survey by KPMG which has some key insights into the mobile ad market.
Barbara Ballard, author of Designing the Mobile User Experience and an important voice of reason in the mobile industry writes about her latest initiative on mobile SEO. Check it out and contribute.
Tam Hanna looks at the Symbian ecosystem from a developer’s point of view.
James Pearce of dotMobi raises some interesting thoughts regarding mobile maps.
My own 2c to the conversation is in the form of my CTIA 2009 Roundup.
You can catch many of the the colleagues listed above at the upcoming Future Technologies Conference on April 24th.
Finally, a shout-out to our friends at MOMO Amsterdam. They host some of the best MOMO events anywhere in the world and have a great line-up coming up on June 1.
I will encourage you to add these blogs to your RSS feed, follow these guys on twitter, chase them at conferences, and call upon them when in doubt.
Next carnival is going to be hosted at TamsBlackberry. Be sure to create and submit your best posts.
Until next time, best wishes.
CTIA 2009 Roundup April 6, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, CTIA, Carriers, Devices, European Wireless Market, IP, Indian Wireless Market, International Trade, Japan Wireless Market, Location Based Services, Mergers and Acquisitions, Mobile Advertising, Mobile Applications, Mobile Content, Mobile Ecosystem, Mobile Entertainment, Mobile Gaming, Mobile Search, Mobile TV, Mobile Usability, Speaking Engagements, Strategy, US Wireless Market, Unified Messaging, Wi-Fi, WiMax, Wireless Value Chain, Worldwide Wireless Market , 1 comment so farCTIA 2009 Roundup
http://www.chetansharma.com/ctia2009.htm
CTIA provided a boost to the Las Vegas economy by hosting the 2009 International CTIA in the sin city. Prior to the show, we knew that the attendance will be down due to the economy and it was clear from day 1 that it will be a less busy event. Attendance was probably down 30-40%, Exhibitors seemed down by a good percentage as well with many opting for meeting rooms instead or skipping the show altogether. The big double story compounds were downgraded to smaller fields. Samsung and LG didn’t plaster the town with massive banners, taxis weren’t covered in advertisements. It was not all bad though, the probability of being trampled by humans reduced, taxi lines were shorter (though no less annoying) and the quality of the show was still pretty good. We had a jam packed schedule. This note summarizes the observations from the show.
Numbers CTIA released its semi-annual numbers. For 2008: 270M subscribers, $148 billion in service revenues, $32 billion in data revenues (just for reference, this is more than the total global Hollywood box-office revenue which came in at $28B), 2.2 trillion in MOU, 1 trillion TXT messages. You can checkout our annual US data market analysis which was released last month here.
Etech Contest – Prior to the event, CTIA invited us to judge the Emerging Technology Contest. It was fun reviewing the various entries. The award winners are announced here. Congrats to all.
My CTIA started early with a couple of sessions at the pre-conference event - BRIC Mobile Market Summit. The quality of the discussion was pretty good. I gave a talk on the Opportunities in the Indian and Chinese mobile markets and discussed where the opportunities in these two fastest growing markets as well as dispel some myths that engulf most companies.
After that, I joined the panel with other experts in the industry to have a lengthy discussion of the trends and opportunities in these markets including Latin America.
Unfortunately, our workshop on “Monetizing Mobile User Generated Content” got canceled due to low attendance or maybe folks are just not interested in monetizing these days. I will be discussing some of the similar themes in my talk at the NAB Show (MES) in Vegas on 22nd April. I will also be moderating a panel on Innovations in Mobile Experiences.
If interested, clients of Chetan Sharma Consulting can request the slides from any of the talks.
Themes: The main themes of the conference were: Broadband (primarily around 4G and LTE with sprinkles of WiMAX) and data usage, Green, Mobile Health, Appstores, Rich Communication and Social Networking.
Broadband
4G – My first 4G project was back in 2003 for NTT DoCoMo when 4G didn’t even enter industry’s vernacular. Most operators were figuring out their 3G strategies. Six years hence, we have come a long way. Broadband, 4G, and LTE were the core themes of the conference and there was visible progress from the last CTIA with more test results, actual devices, and real demos. While the current reports suggest that some form of deployment will take place in 2010, we don’t expect the “real” commercial deployments before 2011, LTE voice will even take longer. So, where does this leave WiMAX. With each passing day, the role of WiMAX as a niche technology is affirmed. The backhaul bottleneck problem is also becoming prominent and the enhancement of backhaul is behind the RF infrastructure to provide any substantive improvements in data throughputs at least in the near future.
I will be moderating a panel on 4G at Future in Review (FiRE) conference considered by Economist the best Tech conference on the planet (panelists include executives from Telstra, Qualcomm, Clearwire, and others) to get delve deeper into the evolution of 4G.
The Broadband Stimulus – Many companies are eying the $8B broadband stimulus package. The process of how they are going to be granted seems chaotic with unintended consequences. My feeling is that it is a lost opportunity. Instead of just looking at incremental enhancements, US could have been bold and improved existing and new broadband deployments by over 50-60 times. (More discussion here)
Mobile Health
Keynotes – I thought Dr. Eric Topol, Director, Scripps gave perhaps the most effective keynote addresses in recent memory. Keynotes are generally a drab affair. Instead of inspiring through vision many put the audience to sleep with their product announcements. Dr. Topol’s speech was so rich in content, his words were filled with such passion, and his articulation was so inspiring that most entrepreneurs in the room were energized to make a difference. I commend CTIA for inviting him. He is joining Qualcomm’s Don Jones (a fierce proponent of mHealth) and others to form the first ever Wireless Health Institute in San Diego. Expect some really cool stuff to come out of them. However, to be most effective, health institutions need to get on board with the program starting with the simplest of things like “txt messages.” Come on folks, move into the 21st century!
Health – For the first time, there was significant discussion on mobile’s impact on the health care industry. My masters is in Biomedical Engineering so it is great to see the marriage between the two industries. I strongly believe if we can get past some of the bureaucratic nonsense, mobile can have a significant lasting impact on the quality of life and healthcare in both the developing and developed nations. Some of the stuff is really amazing (iBrain, iPill, iShoe, you get the picture). I will have more discussion on the subject in the coming days.
Applications and Services
You say appstore, I say appworld, you say market, I say marketplace – I have been working on appstores for so long that I can’t help but be amused by the recent frenzy of appstores sprouting like mushrooms. I think overall it is good for the industry as each of the providers will push each other in areas of innovation and pricing models thus opening up the industry for developers and consumers. However, the fragmentation also increases as a result and something has to give because developer’s attention and resources are finite. There aren’t many companies who can pull-off a successful developer program (this is one area where Microsoft has some advantage because of significant experience in cultivating developers). Apple’s model has already forced carriers to accelerate their short-term and long-term strategies. T-Mobile USA saw the writing on the wall earlier than most and is further along in its plans. Current implementations are still quite primitive with much potential for improvement.
Rich Communication – Talked to some companies (Aylus, Ericsson, Alcatel-Lucent, etc.) about rich communication services that integrate various experiences on the mobile device including chat, voice, data, social networking, video, etc., onto a single screen. The user experience is enhanced leading to newer sources of revenues for operators.
Netbooks also seem to be on operator roadmaps with 33% of these devices expected to be sold through the carrier channels in 3 years. Will Nokia and Motorola get active in this space? Or will the new entrants use netbooks to enter the phone market? Inspired by Kindle, many players are getting bolder and investing in application specific devices (a trend we wrote about in our mobile advertising book last year). Examples: a cool new wireless video game console – Zeebo being launched in Brazil and nuvifone being launched by Garmin and Asus.
Mobile Social Networking – Some interesting social networking features and functions are coming down the line. I am convinced that carriers need to treat social networking as a core service rather than a bolt on application. I almost wrote a book “The Facebook Effect” but 3 books in a year were too many so taking a break for now. (Maybe the next one will be “The Twitter Effect”).
Mobile Advertising – Though we have been involved with several mobile advertising projects, at the show, it felt the segment excitement was quite flat and many companies are struggling to stay in business. The consolidation hasn’t come yet but things are likely to start changing in the next few months. I also think that industry needs to start thinking about much more compelling and engaging closed-loop creative experiences rather than just impressions. Also, third party verification is needed (who is going to step up?). Finally, the role of the mediation layer is becoming important. The real substantive announcement came before CTIA with four major US operators agreeing to collaborate on best practices. Kudos to MMA for orchestrating the agreement.
Green
Green is the new black – With so much focus on cleantech and global warming, vendors are stepping up and making a dent in the carbon put out by the industry. There were some really cool solar chargeable devices as well as applications that keep the users green-aware. Being green is a competitive advantage.
Miscellaneous
Devices – The quality of devices that coming out keeps getting better. Stuff coming out from Samsung, LG, and INQ is pretty darn cool (Motorola, Nokia, Palm have some good stuff coming out as well). There were some neat concept phones on display as well (I know, I know, we are ways out but I think we will see some of these come to light sooner than we think). I thought one of the coolest new device was from LG – GD900 with transparent keypad. Samsung’s DLNA and AMOLED based devices were also quite good. They were also showing the WiMAX Smartphone Mondi. ZTE is also planning to enter the US market in a big way. While new Androids were hard to spot, several of them are scheduled to be released in the next few months.
NTT DoCoMo – Each CTIA, I love spending time in DoCoMo’s booth as they are always at the cutting edge of what’s to come. Downloading your digital key to your handset to open your hotel room by waving your phone, controlling every piece of equipment in your home via your cell phone, i-concier: your friendly on-screen butler, separable phones were some of the highlights.
Best booth: Most Creative – SpinVox, Most Hip – LG
Interesting companies – While it is difficult to meet each of the upcoming startups, couple of companies caught our attention: Waze out of Israel with its crowd-sourcing based approach to real-time traffic information and Kovio with its ability to lower the cost of printed silicon.
3G connection – My 3G connection was so good throughout the show that I didn’t need to lug my laptop around and did 100% of my communications for 3 days from my phone.
Your feedback is always welcome.
Thanks
Chetan
Disclaimer: Some of the companies mentioned in this note are our clients.
CTIA 2009 in Pictures
Posted by chetan in : 3G, 4G, AORTA, CTIA, Devices, US Wireless Market, Worldwide Wireless Market , 1 comment so far
What’s your carrier strategy? Go Global or Go Small? March 13, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, European Wireless Market, Japan Wireless Market, Mergers and Acquisitions, US Wireless Market, Wireless Value Chain, Worldwide Wireless Market , 7 commentsI work with a ton of mobile startups and entrepreneurs and one of the questions that we address is invariably the carrier strategy. How do you decide which carriers to pursue and if you go for smaller operators or go for the big ones?
There are two missions that a startup needs to have - traction and revenue. You need to have both. One can argue that one implies the other but the question is how much traction and how much revenue. If you look at the global mobile services revenue breakup, over 50% of the revenue comes from just 10 operators, that is staggering. Out of thousands of operators worldwide, only 10 players control more than 51% of the revenue base. If you add another 10 carriers, the share jumps to 62%. (we will have more details in our upcoming Global Mobile Market update for 2008)
So, clearly, by focusing on one or more of the top 10 or top 20 can pay off big because the reach offered is tremendous (of course, not every product requires direct carrier involvement and approval). If the product is good, unique, IP protected, there is a good chance you might one of the big ones to endorse and off you go.
But, then one needs to wonder, what if, after all the focus and energy, the contract doesn’t pan out for whatever reason, will the company have the resources to outlast the approval process? Many companies have gone under, CEOs have lost their hair and some sanity waiting for the approval. It is tough on the other side too as the carriers are inundated with thousands of requests and only 1-2 persons to manage it. Appstore 2.0 is going to change that a bit but the issues are still there (more on this in an another post).
However, there is another strategy that can work quite well before you got to the big guys and that is to pick and choose smaller carriers and work with them to get the kinks out from the s/w. Smaller carriers are nimble and hungry for new stuff and they can decide quickly. Companies such as Ontela and Mobile Posse have pursued this strategy to great effect. Both these startups worked closely with some of the smaller regional and local carriers to trial and then launch. Once the momentum was built, they got traction with the big boys more quickly. Since, the market had already tested the products, the big players didn’t have to invest time and effort in sizing the opportunity or the technology and worked out to be a win-win for all.
Finally, there is a market question. Sometimes a given market is not ready for a technology so you have to look elsewhere, whether it is trailblazing markets like Japan and Korea or developing markets like India and China.
So, the answer to the carrier strategy isn’t black and white, it depends on the product, resources you have at your disposal, and the strategy you can pursue to gain traction AND revenues. Getting only trials might make you feel good but won’t get you the necessary revenues and working only with smaller players might get you some early revenues but not the hockey stick growth that your spreadsheets show. It might take a mixture of strategies to figure out what works best for a given startup or for a given technology and where.
US Wireless Data Market Update Q408 and 2008 March 2, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, CTIA, Carriers, Devices, European Wireless Market, Indian Wireless Market, Japan Wireless Market, Location Based Services, Middleware, Mobile Applications, Mobile Content, Mobile Ecosystem, Mobile Entertainment, Mobile Search, Speaking Engagements, US Wireless Market, WiMax, Wireless Value Chain, Worldwide Wireless Market , 2 commentsUS Wireless Data Market Update Q408 and 2008
http://www.chetansharma.com/usmarketupdate2008.htm
Executive Summary
The US wireless data market continued to ignore the recession doldrums in Q4 2008 and grew 7.3% Q/Q and 38.7% from Q407 to reach $9.4B in mobile data services revenues. In 2008, the mobile data services revenues reached our original estimate of $34B. Even as the global industry crossed 4B in subscriptions and $1T in total revenues, the nervousness due to the current recession has been palpable. While the flailing economy has started to hit hard on the wireless data ecosystem esp. the infrastructure and handsets segments, consumers haven’t really pulled back on mobile data spending overall, just yet. There are sub-segments within mobile data revenue stream that are starting to feel the pinch like data card subscriptions and downloadables. Also, in an event of a longer recession, the fate of the US mobile industry will be more closely tied to the overall economy this time compared to the previous recessions.
US Wireless Industry in Recession - A collision of two perfect storms
Back in 2005, we published a paper titled “3G - Hitting the Mass Market” in which we presented the case for an explosive market growth in the US market riding on the back of 3G and posited that by 2009, US will become the leading nation in terms of the number of 3G subscribers. As of 2008, US crossed 100M 3G subscribers catapulting ahead of all industrialized nations in terms of total subscribers (% penetration was around 40%). The paper was based on our work in various markets and study of diffusion trends in the global markets. That study became the subject of several articles and cover stories and was one of the central documents (including our testimony in the case and a report to the President) referred to in one of the most prominent wireless industry cases in front of the US International Trade Commission. Our basic thesis was simple - once you have the favorable ecosystem factors in place, the market is ripe for explosive growth.
2008 was a key year for growth in the mobile data services adoption in the US market. The confluence of 3G, better devices and the smartphones, and the applications ecosystem set the stage for tremendous growth. We already saw signs of significant user adoption and the market grew 7-9% QoQ each quarter in 2008. From almost being in the bottom-most square in 2005 (in our 9-box ARPU charts), US market gained strength to find itself amongst the leaders by the end of 2008 (more on this in our Global Wireless Data Market update for 2008 coming out later this month). At mid-2008 point, 2009 looked to be another year of growth and adoption.
However, the current recession is not your parent’s recession. The problems with the economy are so deep and its impact on the consumer spending and sentiment is so massive that most economists are scrambling to make sense of it. Nobody really has a firm grip on how to fix the current mess because a recession of this magnitude complicated by a globalized economy hasn’t occurred before, so there is no playbook to lean on. We might get lucky and things could turn around in a couple of quarters but things could also take a turn for the worst that might take many more quarters to recover. Markets are incredibly volatile and so are the consumers. All consumer confidence indices are down to their worst ratings ever (The Conference Board Consumer Confidence Index was down to 25 (on a relative scale of 100) to reach yet another all-time low in February (index began in 1967)).
So, we stand at the junction of two perfect storms - one that has the promise of an incredible surf to take the mobile industry to new heights while the other is hell bent on destroying everything in its path. Will the growth surf be strong enough to absorb the economic tidal wave? or will it set us back in time? or will we end up somewhere in between?
The answer lies in how quickly the consumer sentiment and market psychology improves and stays consistently positive over a period of 3-6 months. If the situation improves in the next 1-2 quarters, the recession will be all but a blip in the overall US mobile data market historic charts. If however, this downward spiral continues and the confidence in the markets is not restored, consumers will start cutting some of the discretionary mobile data spending, even cutting down some family lines, and downgrading of mobile plans (including data) at an accelerated rate. If it is the latter, we are in for a fundamental reset of the economy as Steve Ballmer eloquently outlined in his talk to the Democratic Caucus in Feb.
Impact on the US Wireless Industry during Recessions (Slides 11 and 12)
The current recession is not the first one that the US wireless industry has faced but it is quite different this time around. The first one came in 1990 and lasted for one year and the second came amidst the dot-com bubble and terrorist attacks in 2001 and lasted for two years. Historically and logically, GDP and consumer spend is closely correlated. When the economy contracts, so does the consumer spending. A look into the income elasticity of demand indicates a change in consumer mobile services demand as a result of drop or change in consumer income. Different patterns of consumer demand emerge in different countries depending on the state of the industry during the specific downturn.
To put things in perspective, US represents 21% of the global economy and the US services revenue represents 1.1% of the US economy as of 2008. In access of 70% of the US economy is linked to consumer consumption so you can see the tight linkage between the GDP and the consumer spending (the US consumer spending alone is more than the economies of China and India combined).
If we compare the US GDP data to the mobile services revenues and subscriber data, there is some correlation during recessions i.e. service revenues contract but the state of the industry was quite different around on previous occasions. The % change in mobile services revenues and subscriptions went down with the drop in GDP in both instances and recovered as the GDP pulled back after the recession. During the first recession, mobile was a niche service. By 2001, mobile had passed the inflection point on to become a mass-market phenomenon but data services market was largely non-existent. By 2008, the US mobile market had matured with high-degree of subscriber penetration and mobile data had become a healthy and vibrant industry.
Let’s look at how the mobile industry behaved in the various recessionary periods over the past two decades.
1990-1991 The % GDP change (GDP compared to previous year) dropped from 5.8% in 1990 to 3.3% in 1991. The mobile services revenues % change dropped from 36% to 26% over the same time period, the subscriber % growth dropped from 51% to 43%. Subscriber penetration at the end of 1990 was around 3%. Given the smaller base, the drop in mobile numbers can be partially attributed to the fact that as the % subscriber penetration grows the % change numbers come down anyway. In 1992, when % GDP jumped to 5.7%, the % change in mobile services revenues and total subscribers jumped to 46% and 37% respectively, thus quickly reversing the downward trend.
2001-2003 The % GDP change dropped from 5.9% in 2000 to 3.2% in 2001. Over the same period, % change in mobile services revenues dropped from 31% to 24% and % change in total subscribers dropped from 27% to 17%. However, as you would see in slide 11, these numbers have been slowly dropping regardless of the recession as the subscriber and revenue base grew. The subscriber penetration in 2000 was 39%.
2007- The % GDP change dropped from 4.8% in 2007 to 2.3% in 2008. Q4 2008 reported a drop by 6.2% QoQ in one of the sharpest declines in the last quarter century. The nature of this recession is quite different as well. While the previous recessions were limited to certain segments of the overall economy, the current recession has touched almost all sectors with a vengeance. The subscriber penetration at the end of 2008 was 89%. The overall ARPU stayed pretty steady around $50 between 2001 and 2008, while data ARPU became a growing component of the overall mobile services revenue.
What to expect in the coming months?
As we noted in our Q3 2008 note, in some sense, the Christmas quarter might have masked some of the microtrends within the mobile data segment of the industry though Europe started to feel the pinch in Q4. If one looks deeper into the sub segments, as we contemplated in our Q3 research note, it is clear that the layoffs are having an impact on the data card revenues (which account for approx. 10-12% of the overall mobile data revenues in the US) as the enterprises are dropping access cards with employees. Downloadables revenues were down from some segments of the user base as discretionary spending tightens.
Also, there was a shift from postpaid to prepaid in some user segments. For example, for T-Mobile, prepaid constituted 57% of the net-adds in Q408 sharply up from 23% in Q407 (though Suncom subscriber base probably has something to do with it). Rising unemployment has accelerated another trend - landline replacement by Mobile which reached almost 20% by Q408 (of course this benefits the mobile industry). This trend is irreversible unless new experiences can be introduced.
Messaging continues to grow. The messaging volume jumped 15% and messaging revenue was up 5.5% QoQ. The data access (excluding data card) including flat rate data plan subscriptions have also showed significant strength offlate. In addition to smartphones, we are also seeing increased mobile data activity amongst feature phone users.
The key question is - will the increase in the mobile data subscriber base nullify the loss in data subscriptions? and the answer seems to be - likely yes. But, if the job losses continue at the current rate, we will start to see flattening of data revenues in Q109 for some operators and a gradual decline over the course of the year. We have already started to see infrastructure (operators are slowing down 3G/4G investment) and device segments (replacement cycles are getting longer) getting hit pretty hard. Smartphones remain a bright spot, which in turn has a direct positive impact on the data revenues. Even with the decline in handset sales, smartphone segment will continue to increase in 2009 accounting for almost 30% of the overall device shipments.
As we eluded to earlier, another factor at play is the growth in 3G and smartphone penetration in the US market, both of which have been responsible for increasing the usage and hence the data revenues. At the end of Q408, 3G penetration was approximately 40% and the data penetration had reached 60%. Smartphone penetration has been inching up as well. In fact, all the service providers and OEMs have been targeting sub-$200 price point, which seems to be a good sweet spot for consumer adoption. The above two factors have also been helping negate any cancellations or downgrading of data plans.
We are likely to see continued price and margin pressure on subscription plans and as a result, voice ARPU will continue its downward trend and data ARPU will become a more prominent factor of the overall ARPU mix by the end of 2009. The longer the recession lasts, the more permanent the shift in voice ARPU becomes. Customer retention will edge customer acquisition. Same would be true with the consumer behavior and expectations. This will lead to new business and pricing models for e.g. some will find the low flat rate pricing untenable in the long-run without a fundamental rethink of the network and business architecture.
The percentage contribution to the overall ARPU from data reached almost 25% in 2008 and is likely to exceed 30% by the end of 2009. For the first time since 1998, the voice ARPU dip below $40 in the US.
During the last downturn, the likes of Google emerged. These players didn’t have much to do with the mobile market at the time but have gradually put their indelible stamp on the future of the industry. It is almost certain that new media and telecom models will emerge as a result of the current crises with new players shaping the next decade of the mobile industry.
Whether this recession invites regulatory intervention remains to be seen. Government can encourage mobile adoption by reducing taxes and fees on mobile services, avoiding unnecessary regulations, making more spectrum readily available, increasing competition, investing and incentivizing in mobile broadband.
Also, will the industry price or innovate its way out of this recession? The short-term knee-jerk reaction is to generally lean on price-differentiation but innovative services and business models can lay the ground work for a more sustainable differentiation and long-term benefits from new services adoption.
Coming back to the 2008 forecasts, our estimate of the mobile data revenues was spot on. The annual mobile data services revenue stood at $34B. We will be keeping a very close eye on the micro- and macro-trends and reporting on the market on a regular basis in various private and public settings. Q109 numbers will give us a better insight into the impact of the current recession on the US mobile industry and the global markets at large.
The bottom line is that in an event of a long and deep recession (i.e. beyond 2009), which I am afraid seems to be the case, the fate of the US mobile industry will be more closely tied to the overall economy this time compared to the previous recessions. If the consumer and market sentiment improves within the next 3-6 months, the mobile data industry will continue its rapid growth. Despite a difficult environment, we expect the mobile data services revenues to grow by at least 15% YOY in 2009.
Against this backdrop, the analysis of the Q408 and 2008 US wireless data market is:
Service Revenues (Slides 14 , 21, 22)
- The US Wireless data service revenues grew 7.3% Q/Q to $9.4B in Q408. Compared to Q407, the data service revenues grew 38.7%.
- AT&T’s data revenues grew the most - 12% QoQ and 52% YoY. Verizon experienced a 42% lift and T-Mobile saw a 30% increase in YoY data revenue growth. As expected, both AT&T and Verizon became two of the four operators to exceed $10B in data revenues for the year for the first time by (global) operators besides NTT DoCoMo (China Mobile is the other carrier to join the club).
- AT&T surpassed Verizon in data revenues for the first time since 2005 though for the year Verizon still ended up being ahead for the third straight year.
- AT&T and Verizon now account for 62.5% of the market data services revenues. Sprint had a third consecutive quarter of data revenue growth after falling behind its peers for the past couple of years.
- The average industry percentage contribution of data to overall ARPU reached 25%. In 2007, the percentage contribution stood at approximately 19.3%. US market is likely to exceed the 30% mark in 2009.
- T-Mobile USA edged past O2 UK to secure the 8th spot in the top 10 rankings of global mobile operators by data revenues. For the year, Verizon and AT&T improved their rankings to #3 and #4 respectively at the expense of KDDI which dropped to #5. Sprint Nextel maintained its # 6 spot. AT&T and Verizon are in the select group of four global operators who are now generating almost $3B or more in data revenues/quarter (the other two are NTT DoCoMo and China Mobile).
ARPU (Slides15-18)
- Overall ARPU decreased by $0.36. Average voice ARPU declined by $1.13 while average data ARPU grew by $0.77 or 6% but couldn’t negate the drop in voice ARPU.
- AT&T led in postpaid data ARPU at $16.30 (or 27.35% of the revenues) followed by Sprint at $14.50 (or 25.89%).
Subscribers (Slides 19-20)
- In 2008, the US market added almost 15M new subscriptions down 32% from 2007. Q4 also saw a decline from Q3 net-adds for the first time in recent memory.
- The number of data subscribers has been on the rise with Verizon leading the way. At the end of Q408, Verizon had 74% of its subscribers using some form of data services. The messaging volumes in the US market now average over 110B messages/month or at the frequency of a message/sub every 2 hours. In comparison users in Philippines average routinely send on an average, a message every hour.
- In terms of net-adds, AT&T led in Q408 with 2.1M net-adds, edging its friendly rival Verizon which added 1.4M net subscriptions. Sprint lost another 1.3M in Q408.
- With its Alltel acquisition, Verizon became the number one carrier in the US easily overtaking AT&T. It now has 80M subs and secured the bragging rights to being the biggest operator in the Americas.
- The 3G penetration in the US touched 40% in Q408. Verizon led the pack with over 65% 3G subscriber penetration. T-Mobile is slowly expanding its 3G coverage. The growth in 3G and smartphones is helping offset some of the downward pressure on the data revenues and overall ARPU.
Applications and Services
- Non-messaging services continue to grab 50-60% of the data revenues for the US carriers.
- The flat-rate pricing movement that was started by Willcom in Japan which moved to Europe started to take firm roots in the US market with industry wide flat-rate pricing plans that included data. All the major carriers seem to be offering flat-fee access plans for most of the new smartphones being introduced in the market. Approximately 15% of the consumers have flat-rate data plans. We will see a further acceleration of this trend aided by the recession.
- There are probably 18-20 sub-segments within mobile data services and consolidation looms. Who will be the last man standing post the nuclear winter? While the valuations are still high for rapid consolidation, we think that due to recession pressure, the M&A scene will heat up by Q309.
- Will Mobile Advertising be the rising star from the crisis or one of its victims? Clearly, there are a number of advertisers and brands that are scaling back on the experimental dollars thus shrinking the mobile ad spend. On the other hand there are some savvy brands that are pulling back from the traditional mediums like print which don’t really work and putting more money into digital including mobile. Mobile offers the best ROI of all mediums but there is lot of ground work to be done before it becomes a thriving advertising channel. In fact, for the mobile media and content ecosystem, mobile advertising lends very well to the belt-tightening trends. It will be interesting to see if operators use this opportunity to lay the foundations of a long-term mobile advertising strategy or ignore it completely. Stay tuned for some of our thoughts on the subject. Incidentally, this week marks the one year anniversary of our best-selling Mobile Advertising book. Our thanks to all the readers and companies who have adopted it into their education and sales curriculums and product strategies making it a worldwide success.
- As we had mentioned back in July, Apple easily surpassed its 10M target in Q308 buoyed by its 100 country expansion plan. The broadband and appstore capabilities are quite attractive to consumers and it shows. VPN and direct access to Exchange is helping in getting many more users into the mix and making IT folks less apprehensive. The clearcut business model of 30/70 split is also attractive. While there is no dearth of applications, findability remains a challenge.
- Apple’s success is inspiring carriers and OEMs to launch similar app-stores. Many operators launched an upgraded version of their existing Appstore offerings (and so did Google and RIM, even Microsoft and Nokia) along the lines of Apple’s initiative with promises of greater control to the application developers. However, many of such initiatives will fall flat due to weak developer ecosystems.
Handsets
- Nokia eclipsed 100M unit sale in Q408 for the seventh straight quarter. It sold over 113M handsets in the quarter, more than the next three players combined. Nokia’s global market share stood at 38.6%. Samsung surged to 52.8M in handset sales for the quarter. For the year, the industry again eclipsed the 1 billion handset mark for 2008 and had a modest growth of 3.5% but the overall handset sales are likely to decline by 10-15% in 2009 (though still exceeding 1B).
- The growth in smartphone usage is also putting pressure on the networks which are not able to handle the load during peak times in certain cities thus forcing carriers to look for alternate strategies to satisfy the demand for broadband - metered billing, UMA, Femtocells, Hotspot buys, WiMAX, LTE, and others. We deal with the whole topic of Wireless Broadband in great detail in our recently released book “Wireless Broadband - Conflict and Convergence” (IEEE Press/John Wiley). We will have more to say on the subject in the coming days and months.
- Q4 also saw the launch of the fabled G-phone as G1 Google phone launched by T-Mobile in the US market and it is slowly making its way into Europe. While G1 is no iPhone, it introduced long-awaited features such as multiple processes, more open APIs, and others. Motorola, HTC, and others are said to be planning to launch more Android devices in 2009. The smartphone segment has clearly shaken up the market with Apple, Google, RIM, and Nokia being the main competitors. Microsoft appears to be waking up from its slumber and is rethinking its mobile strategy starting with an easy button.
Misc. (Slide 23)
- Not surprisingly, Venture money in the mobile sector experienced a rapid decline. Compared to Q407, venture financing declined by 36%, and the yearly totals are 26% lower than what they were a year ago. (Source: Rutberg)
- While WiMAX was launched with great fanfare with several key players participating in the investment pool, its long term prospects look uncertain as the delays in getting a nationwide network by a major operator in a major economy threatens the underpinnings of this nascent industry segment. To be relevant, the WiMAX fraternity needs to figure out some solutions in a hurry.
- In a sign of convergence battles to come, T-Mobile’s @Home and various Femto cell initiatives started to take hold. Cable operators are also aggressively seeking triple-play by providing the wireless component of the service. Don’t be surprised by some acquisitions in 2009.
Preliminary Global Update (Slides 21-22)
- China and India continued their red-hot growth throughout 2008. Combined, they added 212.8M new subscriptions with India edging China by 15% for the first time in yearly net-adds. India made mockery of the current economic climate by its unprecedented growth. In fact, for the past 5 months, India has been displaying Phelpsesque like flair (minus the pot excursion) in setting and beating its world record for 6 straight months. For the last 5 months, the market has been exceeding 10M net-adds/month with Jan 09 being at a whopping 15.4M making it a record for monthly net-adds in a given country at anytime in the history of the industry or any industry for that matter (we are still trying to figure out what led to such a jump).
- NTT DoCoMo continues to dominate the wireless data revenues rankings with over $4B in data services revenue in Q408 and almost $15B for the year. Almost 42% of its overall revenue now comes from data services. DoCoMo also crossed 88% in 3G penetration in Q408 and will cross the 90% mark this week.
- Most of the major carriers around the world have double digit percentage contribution to their overall ARPU from data services. Many operators are consistently exceeding 30% with DoCoMo and Softbank being over 40%.
We will be keeping a close eye on the trends in the wireless data sector in our blog, future research reports, and articles. The next Global Wireless Data Market update will be issued in March 2009 and the next US Wireless Data Market update will be issued in May 2009.
To the 1% of you who have made it this far, thanks very much for your time and attention.
Your feedback is always welcome.
Should you need assistance in navigating or understanding the economic and competitive icebergs, please feel free to drop us a line.
Thanks.
Chetan Sharma
Disclaimer: Some of the companies mentioned in this note are our clients.
US Wireless Industry in Recessions February 28, 2009
Posted by chetan in : 3G, AORTA, Carriers, Mobile Applications, Mobile Ecosystem, US Wireless Market, Wireless Value Chain, Worldwide Wireless Market , 2 commentsWe have been analyzing the data from the previous recessions to see how much correlation exists with the mobile industry data. Below is the high-level analysis. This will be part of our US Wireless Data Industry Update 4Q08 and 2008 coming out next week.
The current recession is not the first one that the US wireless industry has faced but it is quite different. The first one came in 1990 and lasted for 1 year and the second came amidst the dot-com bubble and terrorist attacks in 2001 and lasted for 2 years. Historically and logically, GDP and consumer spend is closely correlated. When the economy contracts, so does the consumer spending. A look into the income elasticity of demand indicates a change in consumer mobile services demand as a result of drop or change in consumer income. Different patterns of consumer demand emerge in different countries depending on the state of the industry during the specific downturn.
If we compared the US GDP data to the revenues and subscriber data, there is some correlation but state of the industry was quite different around that time. The % change in mobile services revenues and subscriptions went down with the drop in GDP in both instances and recovered as the GDP pulled back after the recession. During the first recession, mobile was a niche service. By 2001, mobile has become a mass-market phenomenon but data services market was largely non-existent. By 2008, the US mobile market had matured with high-degree of subscriber penetration and mobile data had become a healthy and vibrant industry.
1990-1991 The % GDP change (GDP compared to previous year) dropped from 5.8% in 1990 to 3.3% in 1991. The mobile service revenues % change dropped from 36% to 26% over the same time period, the subscriber % growth dropped from 51% to 43%. Subscriber penetration at the end of 1990 was around 3%. Given the smaller base, the drop in mobile numbers can be partially attributed to the fact that as the % penetration grows the % change numbers come down anyway. However, in 1992, when % GDP jumped to 5.7%, the % change in mobile services revenues and total subscribers jumped to 46% and 37% respectively, thus quickly reversing the downward trend.
2001-2003 The % GDP change dropped from 5.9% in 2000 to 3.2%. Over the same period, % change in mobile services revenues dropped from 31% to 24% and % change in total subscribers dropped from 27% to 17%. However, as you would see in slide X, these numbers have been slowly dropping regardless of the recession as the subscriber and revenue base grew. The subscriber penetration in 2000 was 39%.
2008- The % GDP change dropped from 4.8% in 2007 to 2.3% in 2008 with 4Q 2008 reported a drop by 6.2% QoQ in one of the sharpest declines in last quarter century. The nature of this recession is quite different as well. While the previous recessions were limited to certain segments of the overall economy, the current recession has touched every single sector with a vengeance. The subscriber penetration at the end of 2008 was 89%.
So, what can we expect in the next few months. Tune in to our quarterly report next week to read some our 2c.
Interview w/ BusinessWeek on the state of the wireless industry February 20, 2009
Posted by chetan in : 3G, 4G, AORTA, Carriers, US Wireless Market, Wireless Value Chain, Worldwide Wireless Market , 1 comment so farOlga Kharif from BW talked to me about the state of the US wireless market. Article below. I will have more commentary on the same in our yearly update report in a few days.
Sprint Nextel: The Canary in Wireless’s Coal Mine?
The wireless carrier’s fourth-quarter challenges may be shared by the rest of the industry in the coming months
By Olga Kharif
“Economic uncertainty” was the phrase of the day for Sprint Nextel (S). During a Feb. 19 conference call, executives of the No. 3 U.S. wireless service provider used the two words liberally to describe the company’s fourth-quarter results. In the three months ended in December, sales fell, losses ballooned, and customers jumped ship. There was so little visibility into the future that the company declined to make a forecast for the current quarter.
Usually when Sprint reports a bad quarter, it’s easy to blame challenges specific to the company, including subpar customer service and network performance. But this time around, Sprint’s woes augur a rough year for the entire industry.
Sprint Nextel’s results are an early indication that the tough economic times engulfing construction, banking, and other industries are catching up with wireless carriers. Already, the downturn has pushed equipment maker Nortel (NT) into bankruptcy and ravaged sales of phone manufacturers like Motorola (MOT). Now it’s the service providers’ turn. “I don’t think there’s any sector that’s been untouched,” says Brent Iadarola, a global research director for consultant Frost & Sullivan. “The wireless sector is not immune.”
BUSINESS CUSTOMER EXODUS
Sprint Nextel may be feeling the pinch from businesses earliest because, among the top wireless carriers, it has the largest proportion of corporate customers. Sprint reported a “sizable” increase in turnover among corporate customers, which account for more than 25% of its user base. Companies are eliminating employees and canceling contracts for Research In Motion (RIMM) BlackBerrys and other business-friendly devices that run on the Sprint Nextel network. “We can watch unemployment [rise] and see a direct impact on our enterprise business,” Sprint Nextel CEO Dan Hesse says in an interview with BusinessWeek.
Though Sprint is the largest national provider of wireless service to businesses, the enterprise exodus may also affect the top two mobile-phone service providers: AT&T (T) and Verizon Wireless, which is owned by Verizon Communications (VZ) and Vodafone Group (VOD). Businesses are cutting back on air cards that connect laptops to the Web via wireless networks, as well as related data plans, says consultant Chetan Sharma. One maker of air cards, Sierra Wireless (SW), on Jan. 29 announced it would lay off 10% of its workforce amid a drop in fourth-quarter revenue. About 12% of carriers’ data revenues come from data cards, Sharma estimates. While Hesse says Sprint isn’t feeling an impact yet, its rivals are. In a recent note, UBS (UBS) estimated that AT&T’s net air card additions fell 121,000 in the fourth quarter, from 186,000 in the third quarter and 166,000 in the second.
Consumers are starting to curtail wireless service purchases, too. Of 2,151 U.S. online cell-phone users surveyed by JupiterResearch in November, one-third were considering cutting back on wireless spending and the number of minutes and texts they use per month. In the fourth quarter, sales of downloadable content like ringtones and games declined 4% to 5%, Sharma estimates. “People are just buying less than they used to,” Sharma says. “That’s discretionary spending, and it’s going away.” Only last July, researcher Gartner (IT) said it expected mobile gaming, one of the most popular forms of downloadable content, to surge 40% to $6.3 billion in 2011, from $4.5 billion in 2008.
At Handango, an online provider of mobile applications, sales have declined in the past year, and the average order value fell 10%, says CEO Alex Bloom. High-priced productivity and utility applications have been hit the hardest, as consumers cut back and developers began offering similar apps for less or free through rival stores, like the Apple (AAPL) App Store and Android Market. Some mobile games outfits are struggling as well: On Feb. 4, THQ (THQI) laid off 100 staffers from its mobile gaming division, citing “continued economic weakness and uncertainty in the market.” For now, the pain is not universal: Mobile content providers MobiTV and PopCap Games say they are doing well.
PREPAID MOBILE SERVICES BENEFIT
Analysts are also concerned as consumers migrate away from traditional service plans—where users sign up for one- or multiyear contracts—and opt for lower-priced, more flexible prepaid services such as Leap (LEAP), MetroPCS (PCS), and Sprint’s own Boost Mobile. On Jan. 22, Boost introduced Boost Unlimited, offering unlimited anytime calling, text messaging, wireless Web, and walkie-talkie services for $50 a month, drawing a slew of postpaid users from carriers like T-Mobile USA. “The macroeconomic conditions are certainly having an impact on people’s pocketbook,” says Matt Carter, president of Boost Mobile. “They want things that are affordable, and people are looking for more predictability.”
John Hodulik, an analyst at UBS, expects the unlimited prepaid segment to garner 36% of the wireless industry’s total new subscribers in 2009, from 18% in 2008. That means “postpaid subscriber growth will likely slow more than the overall market,” Hodulik wrote in a recent note. That blow to postpaid subscriber growth comes at a bad time. The industry’s overall growth has already slowed to a crawl, and carriers are expected to add only about 10 million new subscribers to their current stable of 272 million users this year.
Price competition is yet another concern. There are rumors that T-Mobile USA is about to start offering low-cost voice plans to existing customers who’ve used the service for more than 22 months. The plans are likely designed to slow customer exodus to prepaid offerings from rivals. “T-Mobile won’t comment on test market activities,” the company said in a statement. But if made nationwide, the offering could potentially push down other carriers’ prices.
There may be a thin silver lining for wireless carriers in the current dismal climate. As consumers try to cut costs, many are dropping their landlines and office lines and going completely wireless. Gartner recently forecast that cell phones will replace many office phones in North America by 2011. “Even though we are feeling some impact, we are still a necessity,” Sprint Nextel’s Hesse says.
Kharif is a senior writer for BusinessWeek.com in Portland, Ore.
The rise of the Facebook phones February 15, 2009
Posted by chetan in : 3G, 4G, AORTA, Mobile Advertising, Mobile Applications, Mobile Ecosystem, US Wireless Market, Wireless Value Chain, Worldwide Wireless Market , 1 comment so farWe are entering a new era of mobile devices where applications might define the brand of the mobile phones. When was the last time you remembered a phone by an application, probably, Skype Phone launched by 3 UK. 3 UK again showed off its innovation colors by spinning off INQ to launch a “Facebook Phone.” Well, now at MWC, we are likely to see a number of announcements which will be along the same lines. The battle ground for all these new generation of app phones is the control over the “address book” which I have long said is one app which is used the most but where innovation has been lacking the most. Address book is the starting point for most communication on the mobile phone today. With the likes of Facebook integration, the address book is taken to the next step. Of course, there will be a tighter integration of the address book and the Facebook app.
So, what’s next? Myspace phone, Twitter phone, iTunes phone … err we already got that one nailed ..
Is Kindle the new iPhone? February 10, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, IP Strategy, Mobile Advertising, Mobile Applications, Mobile Content, Mobile Ecosystem, Mobile Entertainment, US Wireless Market, Wireless Value Chain, Worldwide Wireless Market , 2 commentsAmazon is slowly but surely trying own the eBook market and has done well with its cautious Kindle launch. However, to have the platform universally adopted, there are still a number of short comings and challenges.
Price - It is still $160 overpriced. Not a mass market device just yet.
Book economics - There will be resistance from the publishers - the reach of the platform is not there so they are making it up in volumes
Beyond CDMA - To have a global subscriber base, amazon needs GSM variants quickly
Apple - iReader could blow out Amazon off the market if it doesn’t secure the market quickly
Google - They are getting the content digitized, they have the OS, they have the OEM partnerships, they have the biggest reach available to mankind, they have the analytics, they can deliver a knock-out blow
Amazon IMHO is making the classic market-reach miscalculation. They should go aggressive in seeding the market with the device and make money on the downloads. The bigger reach will enable them to experiment with some really interesting advertising business models as well.
Broadband Stimulus February 2, 2009
Posted by chetan in : 3G, 4G, AORTA, US Wireless Market , add a commentThere is a lot of chatter about the $9B or so in Broadband Stimulus, that it will create jobs and improve this or that.
From what I can tell, the stimulus package is too one dimensional. It focuses primarily on rural and under-served areas. We of course need more deployment and need to provide access everywhere possible however, another dimension we need to absolutely focus on is the broadband quality. Though raising the levels to 5/1 is a good initial step, we could have been bolder and set some standards akin to Japan and Korea in the 40-50Mbps range. That would have driven investments and technology much faster. In addition to just focusing on rural and under-served areas, how about focusing on making all schools in US broadband enabled. The quality of education will go up. Both these factors would result in new jobs, innovation, and investment.
We ought to look 5-10 years down the road and see what we need to do now to be competitive and innovative. We ought to dream big, not just take small steps. They help, but, we will miss the opportunity.
Event Recap: PNWS (Vancouver) and Location Based Advertising (PARC) January 30, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, Carriers, IP Strategy, Indian Wireless Market, Location Based Services, Mergers and Acquisitions, Mobile Advertising, Mobile Applications, Mobile Content, Mobile Ecosystem, Mobile Entertainment, Mobile Search, Patent Strategy, Speaking Engagements, US Wireless Market, Wi-Fi, Wireless Value Chain, Worldwide Wireless Market , 2 commentsMy event calendar this year started like last year - with a trip to Vancouver to attend Pacific Northwest Wireless Summit (PNWS) - the best wireless conference in Canada (18 and 19 Jan) . The weather was clear and sunny for a change, the drive beautiful, and the views from the conference rooms just drop-dead-gorgeous. The first day was Leadership summit where over 50+ C-level executives participated in discussing the state of affairs in the wireless industry and how to respond to the slumping economy.
Canada seems to be hit much harder than US by the slumping economy especially eastern Canada with the likes of Nortel struggling to survive.There were several interesting presentations and discussions. Some of the comments that stood out -
Steve Morley (former VP Qualcomm) - Qualcomm didn’t have any patents, any strategy, any product plan, any VC money but had a good group of people who figured things out. So, entrepreneurs shouldn’t feel disheartened and go with their dreams. The things that will get traction are - productivity tools, things that provide comfort, social connection tools, and simplifiers.
Wang Jing (Chair TD-SCDMA Forum, China) The ultimate battleground is LTE, TD-SCDMA is just a stepping stone to 4G. The mobile data market won’t pick up for the next 2 years
Laurence Dunbar (Partner, Fasken Martineau) Regulations can create new opportunities for new players and incumbents alike but it is important to understand the implications
Howard Donaldson (VP Disney) - It is very important to capture IP to maximize returns
I also moderated a panel on Global Opportunity - where are the opportunities and how to capture them. It is clear that certain segments are getting hit hard like Infrastructure and handsets, operators are also cutting back. Consumer data spending is still strong in the North American market as was evident form the strong AT&T and Verizon Q4 numbers. China and India are finally going 3G and some of the biggest contracts will be doled out.
China is pursuing a three technology strategy with China Mobile with TD-SCDMA, China Telecom with CDMA2000, and China Unicom with WCDMA. On the TD-SCDMA, China is trying to attract traditional OEMs to supplement Chinese OEMs but will the big boys invest in a technology that might not too long? To avail international opportunities, one has to understand the local market perfectly before jumping in. Despite the nuclear winter, there are new opportunities surfacing in various parts of the globe.
Next day, the full conference was in full flow with 6 interesting and diverse keynote addresses and panel discussion. Soundbites (courtesy PNWS)

During the session on Mobile Advertising, I presented my thoughts on the state of affairs of the mobile advertising ecosystem
I also wrote a small piece for the PNWS newsletter (below) based on our annual mobile predictions survey.
The best guesses for 2009
It’s that time of year again; time for predictions and forecasts for the year ahead. Chetan Sharma gives you some ideas based on the annual mobile survey conducted by Chetan Sharma Consulting with industry execs. Don’t miss Chetan live at PNWS where he will give you the inside track on mobile advertising and give you some insight on what consumers are thinking.
- Despite the tough economy, overall, the mood is still optimistic that the mobile industry might be able to weather the storm a bit better than some of its counterparts.
- There is predicted growth in prepaid subscriptions in the North American market.
- Acceleration in the declining mode of downloadables already visible over the last few quarters.
- The increase in the subscriber base will nullify the loss in data subscriptions, with the caveat that if the job loss rate increases substantially, there might be a flattening of data revenues in Q109 and gradual decline over the course of the year.
- Continued growth in 3G and smartphone penetration especially in the western markets
- Voice ARPU will continue its downward trend and data ARPU will become a more dominant factor of the overall ARPU mix by the end of 2009.
- Wireless data is likely to help in carrying the wireless industry through these tough times; the global percentage contribution from data is likely to exceed 25% by the end of 2009.
- OPEN will continue to be the buzzword for 2009 and Google is likely to set the agenda on “open” for others to follow.
- While the overall advertising budgets will shrink, mobile advertising ad-spend will keep increasing from the 2008 levels. Targeting capability is increasing and CPMs are coming down making for a more efficient mobile channel for advertising. Brands are falling in two camps: one who are scaling down on inefficient channels like print and radio and moving money into digital including mobile and the others who don’t have quite the appetite for mobile and want to keep investing in channels that they are most comfortable with.
- After many years of delay, India and China will finally start investing in 3G deployments with China focusing on TD-SCDMA/WCDMA and India on WCDMA.
- Plans for mobile payments will get pulled back a bit due to economic crisis. Limited trials and rollouts will continue in western Europe and North America.
- Infrastructure players are amongst the worst hit in the wireless ecosystem. Players like Nortel, Alcatel-Lucent, and others are suffering. Will they continue to exist in their existing form or will a Chinese player see an opportunity to acquire them? Handset market is also seeing resetting of the landscape with the Korean manufacturers rising above Motorola to be counted amongst top three. The biggest infrastructure contracts will come from China and India this year but the majority of the $50B budget will be spent on TD-SCDMA equipment so the opportunity might be limited to local vendors with minor participation from global players.
- Tough economic times are also ripe opportunities for M&A. Companies with cash will be able to swoop the struggling players who don’t have runway to survive 2009-10. We are likely to see several transactions and fire-sales.
- Finally, though venture money is scarce, bear markets also give birth to new business models, new companies, new darlings of the wall street, and completely new opportunities and value propositions that weren’t envisioned before. Overall, consumer mobile data spending is expected to stay strong through this time economic cycles.
- Good Luck and Best wishes.
Thanks to Michael Bidu for inviting me to participate.
Earlier this week, I headed down to Palo Alto to moderate a panel on Location Based Advertising being hosted by the Wireless Communication Alliance LBS SIG at Palo Alto Research Center (PARC)
Being involved in the wireless industry for almost 15 years, I used to follow the works of the legendary Mark Weiser, founder of the Ubiquitous Computing (UC) group at PARC and father of Ubiquitous Computing in general. His works and words have inspired many in the industry including me.
In fact, in 1999, when I was picking a name for our wireless practice at Luminant, Ubiquitous Computing was on the top of my list but I found myself explaining it the industry. We gradually changed to Pervasive Computing (which was also chosen by IBM around that time). People still found it hard to grasp the meaning, so I reluctantly changed (IBM also started de-emphasizing PvC) it to “wireless practice.”
Anyway, it was an absolute thrill and an honor to interact with the folks at UC at PARC and moderate a panel at PARC. There is so much computing history at PARC that even the walls seem to whisper UC.
The panelists were
– Brian Levin, Useful Networks
– Ujjal Kolhi, RhythmNewMedia
– Ilan Zorman, AdYouNet
– Blair Swedeen, Placecast
– David Turner, NAVTEQ
presenting different points of view regarding LBA. These guys have been around the block with location and advertising so it was a good spirited discussion. I have great respect for Ujjal (before Rhythm, he used to be CMO of Airtouch responsible for $250M/yr advertising budget), he has good insights into how advertising is bought and sold. Unlike the other panelists, Ujjal wasn’t particularly bullish on the LBA opportunity in terms of size and scale and thought it will be at best a niche play.
David talked about some interesting campaigns they have been launching on portable navigation devices from Garmin. Blair and Ilan talked about the differences with online targeting and how location targeting can improve performance. Brian from Useful Networks (I like the tag line - we take the BS out of LBS, neat!) gave some information about their European trials. Their role as location aggregator is being received well and they will have some numbers to announce next month in Barcelona.
Privacy was a common theme for the panelists, something that has to be done right or else the industry risks the regulatory hammer. We covered quite a bit in a short amount of time, yet there was still so much to discuss.
Thanks to Kurt Partridge for inviting me to help out with the event.
Location Based Advertising: 2009 and Beyond January 22, 2009
Posted by chetan in : 3G, 4G, AORTA, BRIC, Location Based Services, Speaking Engagements, Wireless Value Chain, Worldwide Wireless Market , add a comment
We have finalized our terrific panel for the discussion on location based advertising. It should be an engaging discussion on one of the hottest topics in the industry. Hope to see some of you there
January 27th 2009 — Networking @ 4:00pm, Panel @ 4:30pm - 6:00pm
WCA LBS SIG presents Location-Based Advertising : 2009 and Beyond
Venue: Palo Alto Research Center, Palo Alto CA
With better support in the newest smartphones for positioning, the opportunity for Location-Based Advertising is bigger than ever before. Will 2009 be the year it finally takes off? Find out on January 27th. The Wireless Communication Alliance’s Location-Based Services SIG will host a panel in which industry leaders will talk about technology, measurement, payment models, and the future of location-based advertising.
Moderating the panel is Chetan Sharma, President of Chetan Sharma Consulting and one of the leading strategists in the mobile industry. Chetan has served as an advisor to senior executive management of several Fortune 100 companies in the wireless space, and is the author or co-author of five best-selling books on wireless including Mobile Advertising: Supercharge Your Brand in the Exploding Wireless Market (John Wiley, 2008), which has become the industry reference on the subject.
– Brian Levin, Useful Networks
– Ujjal Kolhi, RhythmNewMedia
– Ilan Zorman, AdYouNet
– Blair Swedeen, Placecast
– David Turner, NAVTEQ
Brian Levin, Useful Networks
Mr. Levin is CEO and co-founder of Useful Networks, a mobile
technology company creating Location Based Services for mobile
consumers. Useful Networks is a subsidiary of Liberty Media.
Prior to Useful Networks, Brian was co-founder and CEO of
Mobliss, a wireless media and marketing company. He serves on
the Board of Directors of the Cellular Telecommunications
Industry Association (CTIA) and the Mobile Marketing Association
(MMA).
Ujjal Kolhi, RhythmNewMedia
Ujjal Kohli, CEO of Rhythm NewMedia, is an entrepreneur in the
mobile advertising industry with an extensive background in
the wireless industry. Working with 60+ media companies and
50+ top name brand advertisers, Rhythm is number one in mobile
video advertising. Ujjal brings a unique perspective from both
the on and off deck worlds, recently launching vSNAX Videos, a
free entertainment app for Apple’s iPhone and iPod touch that
showcases Rhythm’s services for media and operator partners
including ad sales, ad serving, mobile site design, video
serving, application development, and hosting & management.
Previously, Ujjal was EVP of Marketing & Sales for AirTouch
Cellular, a $3.5 Billion revenue wireless carrier. Ujjal holds
a B.Tech from the Indian Institute of Technology (Delhi), an
MS from the University of Rochester and an MBA from Harvard
Business School.
Blair Swedeen, 1020 Placecast
Blair has more than nine years of experience across product
and business development in the LBS, digital content and
software areas. At 1020 Placecast, Blair is responsible for
responsible for 1020’s marketing and business development
activities with ISPs, web publishers, mobile application
providers and other distribution partners. Prior to joining
1020 Placecast, Blair founded Partenza Consulting, a strategy
and business development consultancy advising leading players
and investors in the LBS industry. Before Partenza, Blair had
overall responsibility for the Internet/Wireless product line
at NAVTEQ and launched the company’s mobile content product
line.
David Turner, Navteq
David is Technical Product Manager responsible for the
technical roadmap and architecture of the NAVTEQ
LocationPoint™ location-based advertising services. David
joined Navteq in 2006, and prior to moving into location
based advertising he led the design and development of
NAVTEQ’s Traffic.com Voice and Mobile Products. Before
joining Navteq, David worked for Reuters developing
brokerage web sites. David has over 15 years of experience
in technology development and over 10 years of experience in
Project Management. David has a B.S. in Computer
Engineering from Lehigh University and an M.S. in Computer
Engineering from Villanova University.
Ilan Zorman, AdYouNet
Ilan has more than 15 years of expertise in location
monetization models and local advertising in particular. A
serial entrepreneur, Ilan has been on the founding teams of
numerous companies including Nexus Telecom (Metro-Location
services, NASDAQ), Wireless OnLine (smart antennas), AppStream
(enterprise software), and ComMagine (UMA – Cellular/WiFi). At
present, Ilan is the founder and CEO of AdYouNet, an internet
platform for web direct marketing.
Cost: $10 at the door.
Directions/Map to Palo Alto Research Center
The need for the broadband stimulus package January 20, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, Carriers, Japan Wireless Market, Mobile Applications, Mobile Ecosystem, US Wireless Market, Unified Messaging, Wireless Value Chain, Worldwide Wireless Market , 1 comment so farAs we get ready to witness history today with Obama’s inauguration, Vern and I wrote a piece on the need for renewed emphasis on broadband to revitalize the economy. Our 2c to forward the discussion.
The need for the broadband stimulus package
- Vern Fotheringham and Chetan Sharma
Broadband Communications IF Properly Conceived, Incentivized and Deployed Can Lead to the Revitalization of the American Economy and Our Global Competitiveness
There is an urgent need to upgrade the telecommunications infrastructure in the United States, if the new administration intends to restart the engine of commerce that has empowered our nation to prosper for so long. Over the past few decades, we have slipped onto a slippery slope of public policies that have confused the pseudo value of trading financial instruments with the actual creation of new wealth that refreshes and expands the foundation of our economy. Our attention shifted from incentivizing those who actually create wealth, to rewarding those who simply trade existing assets.
Regardless of how many times asset backed securities, or for that matter obsolete telecom infrastructure, can be repackaged, and creatively revalued into an ever-increasing spiral of pseudo financial gains, the value of the underlying assets are finite, and often eroding in value. It is essential to the restoration of the American dream, that the new administration immediately address ways to restore the core drivers of the US economy, which have been eroded to a point of imminent disaster. Our leaders have failed to protect our nation’s engine of innovation through a cascade of policies that have literally strangled the “goose that lays the golden eggs.”
Key initiatives such as Education, Healthcare, and Emergency Response all require affordable broadband availability to modernize archaic systems and processes. Our kids shouldn’t be penalized in comparison to children in other countries who are benefiting from real-time access to education and information 24×7. With global access to the best minds and teachers becoming available via the Internet, the expense and inefficiencies of traditional educational institutions are soon in for a major challenge from the virtual realms of the broadband Internet versus the physical benefits available to students’ physical attendance in a campus setting.
As far as healthcare is concerned, broadband availability becomes ever more important in the global society in which the end-points of any solution can be anywhere. In an interconnected world, for example, healthcare delivery will be much more decentralized and distributed. Our senior citizens should not have to haul themselves up to the hospital every time they have a question or concern.
The ability for emergency service providers of all types will benefit from the seamless interconnection of their wireless broadband networks. Our first responders should have as much information about the crisis they are expected to tackle in real-time. All this requires a high-speed flow of information, access, and intelligence that most of our existing infrastructure is simply incapable of supporting.
Broadband policies and the extension of U.S. international competitiveness is a topic that affects all political camps equally. We challenge our politicians, regulators, financiers, carriers, vendors, and the consuming public to pay very close attention to how we balance the public policy issues and the sometimes-painful business impacts that are expected. Too heavy a hand in any one dimension of the debates will surely have negative impacts on overall progress. How the pains and the gains are shared and distributed across all boundaries of the industry and its publics will determine our ultimate success, or alternatively, just subject us to a muddled mess that ultimately penalizes everyone, as we lose our competitive advantages as a global leader and innovator.
Will the United States regain its position as a world leader in advanced telecommunications, or will it slowly but surely slip into the role of a tired old economy, past its prime and slipping into its declining years? The potential to do damage is real, and the potential for the United States to lose its position as a world leader is also real and imminent.
We will all enjoy the benefits of the broadband future, yet there is much work to be done, with many regulatory and technical battles still to be fought over exactly how to bring these services into being. We will get the future we deserve, on the basis of our courage and wisdom in how we balance massive, highly disruptive change, without destroying much of the value created in the narrowband and wideband eras, which have enormously benefited our society at large, and each of us personally, as we move forward into the broadband era. However, it will only be from the hindsight of the future that our generation of pioneers will be judged for our wisdom, competence, and creativity in solving the numerous financial, regulatory, and technical challenges facing the creation of the universal information society on a truly national scale.
Vern Fotheringham and Chetan Sharma are co-authors of “Wireless Broadband: Conflict and Convergence” (IEEE Press/John Wiley, Nov 2008)
Pacific Northwest Wireless Summit Next week January 12, 2009
Posted by chetan in : 3G, 4G, AORTA, BRIC, Carriers, European Wireless Market, Mobile Advertising, Mobile Applications, Speaking Engagements, Wireless Value Chain, Worldwide Wireless Market , add a commentThe PNWS is shaping up to be a great event.
In case, you haven’t registered yet (and are in the pacific northwest area), it will be a good idea. The event starts with a Leadership Summit on Sunday which is an invite only forum for 50 CEOs, presidents, CFOs, CTOs and visionaries from small and large successful wireless companies as well as decision makers from government and academia from Canada, US, UK, China, and other parts of the world. I will be moderating a panel on “Global Opportunities” with
Dr. Wang Jing (Secretary General, TD-SCDMA Forum, China)
Tony Fish (Co-founder, AMF Ventures, UK)
Laurence Dunbar (Partner, Fasken Martineau DuMoulin LLP, Canada)
There will be a report published on the days proceedings, so will have more to share later on.
Next day, I will participate on the panel on Mobile Advertising and Consumer Insights, presenting mobile advertising trends in 2009 and then going in the roundtable moderated by our friend Michael Bidu, Executive Director of WINBC, the man behind this event. Other panelists will be:
Olivier Vincent, CEO, Canpages (http://www.canpages.ca)
Simon Backer, CEO, Wireless Image (http://www.wireless-image.com)
Gowri Shankar, SVP Sales and Business Development, SinglePoint (http://www.gosinglepoint.com )
Looking forward to an engaging couple of days.
Mobile Industry Predictions 2009 January 1, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, CTIA, Carriers, Enterprise Mobility, European Wireless Market, Gaming, Indian Wireless Market, Infrastructure, Intellectual Property, Japan Wireless Market, Location Based Services, M&A, MVNO, Mergers and Acquisitions, Microsoft Mobile, Mobile Advertising, Mobile Applications, Mobile Content, Mobile Ecosystem, Mobile Entertainment, Mobile Gaming, Mobile Search, Mobile TV, Mobile Usability, Mobile Users, Mobile Wallet, Music Player, Privacy, Speaking Engagements, Strategy, US Wireless Market, Wi-Fi, WiMax, Wireless Value Chain, Worldwide Wireless Market , 3 commentsMobile Industry Predictions 2009
http://www.chetansharma.com/MobilePredictions2009.htm
First things first. From all of us at Chetan Sharma Consulting, wish you and yours a very happy and prosperous 2009.
Before we get into what’s to come, let’s do a quick wrap-up of the year that was.
While 2007 was remembered as “the year of the iPhone,” in 2008, though iPhone and Appstore again dominated the headlines as “Touch” became the new black, iPhone shared the spotlight with Android and the resurgent RIM. The deafening roar of “Openness” that started to bubble up during Q407 permeated the ecosystem in 2008. Responding to the iPhone, OEMs raced to introduce Touch phones - Instinct, Armani, Storm, N2, Glimmer, Vu, G1, Diamond, Dare, N97, 5800, and others.
Apple reached its 10M goal a full quarter early and Gphone’s 1M number was impressive. The Clearwire deal was consummated though it meanders through the clouds of uncertainty. Blyk continued to defy expectations. We made significant headway in energizing the mobile advertising sub segment but the tough problems of privacy, education, control, fragmentation, and user experience remain. LBS picked up steam and mobility started to get into the alternate consumer device universe which with the help of Amazon kindle and PNDs have started a new chain of AORTA devices.
In terms of actual numbers, the mobile industry exceeded 1 Trillion USD in revenues for the first time with services revenue making up 80% of the mix and 20% being contributed by infrastructure, handsets, and misc. Several operators are now exceeding $2B/quarter in data revenues.
Several subscription milestones throughout the year: 50% penetration, almost 4B worldwide, 600M China, 300M India. India and China both added more than 100M subs in 2008. As expected, 3G crossed the inflection point in the western markets (30%+ penetration) while in Korea and Japan, it was getting hard to find people without 3G (85%+ penetration). Mobile web penetration is above 25% and is becoming quite significant.
Thanks to the iPhone, we seem to have settled on sub-$200 smartphones with race to $150 and $100 on the cards. Flat-rate data subscriptions went above 10% in the western markets. Over 20% of the global service revenues are not dependent on data while non-SMS revenues surged past 40%. With the advent of Femto and UMA, we might see a new front in the battle for the digital home, esp. as bundling and quad-play offers become common place and convergence starts to take different shapes, forms, and business models. Carriers are starting to worry about mobile data usage and looking for alternate strategies and business models. Chinese OEMs started to become more dominant and started to win some major accounts. Don’t be surprised by a major acquisition by them in 09.
Among other events of significance: Mobile TV continued to suffer from highpricendititis, Helio shut down, China and India delayed 3G, WM got updated as MS got behind, Yahoo cemented some impressive operator deals as GYM got more active in mobile, Microsoft entangled Yahoo in a mating dance, Mobile Open got into the industry physce, 700 MHz auction drama ensued, Beijing Olympics rocked, SMS handed the presidency to Obama, Whitespaces and FCC tangled, LTE dominated, UMB died, Admob exponentiated, M&A slowed, IP scuffles continued, over 1.2B new devices shipped, Nokia sold more than 100M devices in each quarter, Samsung surged, Motorola pondered, AT&T iJoyed, Vodafone said Namaste India, US edged past Japan in mobile data revenues, DoCoMo continued to dominate the mobile data revenues rankings, India edged past US in total mobile subscribers, Mobile Facebook spread, Twitter tweeped, Symbian went open source, Sequoia panicked, INQ launched, Economy tanked, WalMart started selling iPhone, Palm got a lifeline, Change was in the air.
We covered these is much detail in our regular industry research notes, books, whitepapers, blog posts, speeches, panels, and more. Look forward to continuing the conversation this year.
2009 will also be a pretty eventful year from several perspectives: business models, user experience and expectations, ecosystem posturing, disruption, and friction. How are things going to shape up? What will be hot and what will fade into oblivion? How will competition shape up the new sub-segments?
We put some of the questions to our colleagues in the industry. We were able to glean some valuable insights from their choices and comments. This survey is different from some of the others in the sense that industry movers and shakers participate. Executives and insiders (n=200) from leading mobile companies across the value chain and around the world opined to help us see what 2009 might bring.
Six names were randomly drawn for one of our three books released in 2008 (Mobile Advertising, Enterprise Mobility and Wireless Broadband)
The winners are:
-
Akio Orii, CFO and VP, Toyota
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Declan Carew, New Product Strategy Manager, Vodafone
-
Helen Keegan, Consultant, Beep Marketing
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Rich Begert, CEO, Singlepoint, and
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Russ McGuire, VP, Sprint Nextel
-
Jonathan Ebinger, General Partner, Blue Run Ventures
Congrats and Thank You.
Now onto the survey results. The makeup of the respondents below:
Will we see a pull-back in mobile data spending globally/in the US?
The wireless data industry has been somewhat unharmed so far (though OEMs and Infrastructure providers are bearing the brunt of the economic storm). Flat rate pricing, smartphones, 3G networks, better UX are all helping in the continued surge of mobile data consumption and hence revenues. Most expect that though we might see some scaling back in mobile data spending, overall, the growth will continue. The global markets will be slightly better off than the US.
Will Android handset sales exceed iPhone’s in 2009?
The overwhelming majority thought that iPhone will continue to dominate Android in 2009 though 2010 could be a different story. Android has had a good start and if the number of handsets keep on increasing with more carriers carrying it in more countries, Android might not exceed but can come awfully close.
Mirror, Mirror on the wall, who will be the most open of them all?
“OPEN” was the biggest buzzword of 2008 though it means different things to different people. Almost everyone thinks, Google is likely to set the agenda on “open” for others to follow.
Will Apple launch new iPhone models in 2009?
The answer is yes but will they be just minor upgrades or shake-the-market new models. With Android, Nokia, and RIM breathing down its neck, Apple will need more than just upgrades to maintain the limelight.
Will Mobile Advertising see a rise in ad-spend in 2009?
There might be some slow down but mobile advertising ad-spend will keep on increasing. Targeting capability is increasing and CPMs are coming down making for a more efficient mobile channel for advertising. In our own work, we have seen brands fall into two camps: one who are scaling down on inefficient channels like print and radio and moving money into digital including mobile and the others who don’t have quite the appetite for mobile and want to keep investing in channels that they are most familiar with.
Will India and China launch nationwide 3G in 2009?
After many years of delay, the two powerhouses set to launch 3G in 2009. China with TD-SCDMA/WCDMA and India with WCDMA are set to doll out some of the largest contracts seen in the industry.
Will Mobile Payments get any traction in North America and Western Europe?
The plans for mobile payments launch will get pulled back a bit due to the economic crisis. Limited rollouts and trials to continue. Some progress will be made in international mobile remittances.
Will Microsoft launch its own mobile phone?
Will they, Won’t they? How can they not? The probability increased from last year for an Mphone coming to a store near you. But, with the boeingification of Microsoft, it is hard to get any decisions to the market quickly.
Will Clearwire meet the 1.3 million subscriber target in 2009?
The economic climate might force slow-down of expansion and thus the optimistic subscriber forecasts could be impacted.
Will Mobile Open Source mitigate fragmentation?
Not a clear cut answer. Depends on how other versions of Android phones do in the market and if the application development remains a challenge across the Android and Symbian family of devices.
Will cable companies make a major play in wireless in 2009?
Quad-Play is the name of the game. Cable companies have invested half-heartedly thus far. 2009 might be the year they move in aggressively.
Will Microsoft buy RIM?
RIM has become too big and powerful to be consumed by Microsoft easily but desperate times call for desperate measures.
Will Obama’s administration have a major impact on network neutrality and open networks debate?
Not a priority for now. No high expectations, just regular bureaucratic grind.
Will carriers start launching Apple/Android style appstores?
Opinions remain divided. I think most are tempted to build but will outsource the development.
Will Microsoft make windows mobile free to OEMs?
Android (and to some extent Symbian) has pushed Microsoft in a corner. Will it preempt the demise of its pricing strategy? Reduction in price might be the safest bet at this time.
Will the smartphone penetration hit the inflection point in the western markets?
We are getting to that inflection point. 2009 seems to be the year with major implications for the ecosystem.
Will UMA/Femtocells cement their place in the mobile ecosystem?
As 3G networks get burdened by data usage, carriers will look to making UMA and Femtocells as a critical piece of their network strategy
Will consumer privacy and data security rise to be one of the important issues of 2009?
Privacy? What Privacy? Another celebrity mishap might pull this issue to the front burner.
Despite conventional wisdom, what will not happen in 2009?
There were many. Sampling - Microsoft will not buy Yahoo. US Cellular will not be sold. Global economy will not recover in 2009. LTE won’t be commercially deployed. India and China will struggle to get substantial progress with 3G. Motorola will not breakup. Nortel will not disappear. 2009 won’t be the year of mobile advertising.
It is hard to cover the mobile industry in 20 questions. As pointed out by our panelists, there are a number of other issues and opportunities that will help shape our ecosystem - monetization of social networks, the fight for mobile advertising dollars, continued impact of globalization, security and privacy, NFC, IMS, VoIP, enterprise apps beyond email, battery improvements, new interaction modalities, health risks of RF radiation, OpenSocial, GF/FB Connect, Comes with Music, Mobile Widgets, Mobile 3.0, LTE, MIDs, Off-portal, Embedded Mobile, M2M, and others.
However, be rest assured, we will be tracking these and much more throughout the year and sharing them through various channels.
Thanks again to everyone who contributed. We will be calling on you again next year. We are clearly living in “interesting times” with never a dull moment in our dynamic industry. It has been a terrific year for us here at Chetan Sharma Consulting and we are looking forward to 2009 and seeing many of you along the way.
Your feedback is always welcome.
Thanks.
Chetan Sharma
Disclaimer: Some of the companies mentioned in this note are our clients.
2009 Events December 28, 2008
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, CTIA, Carriers, Speaking Engagements, US Wireless Market, Wireless Value Chain, Worldwide Wireless Market , add a commentHere are some of the events I will be participating in starting Jan 09.
On the 18th (Jan), I am heading to beautiful Vancouver BC to participate in the Leadership Summit at the Annual Pacific Northwest Wireless Summit that brings some of the noted executives in the mobile industry for an afternoon of pondering and contemplation. On 19th, I will participate in the day long conference on mobile. I participated in last year’s event and enjoyed it. In fact, launched our Mobile Advertising book at this event, so fond memories.
On 27th Jan, will be going south to Palo Alto to first mingle with the staff at PARC (XEROX) and then moderate a panel on “Location Based Advertising” for the Wireless Communications Alliance (WCA) SIG for LBS. We will be finalizing the program early Jan so stay tuned, should be a great discussion.
Then at CTIA in early April, will be joining my friend and colleague from across the pond - Ajit Jaokar to participate in the discussion on the BRIC markets. Conference agenda is shaping up well. More details to come.
Later in April, Ajit is also putting together “Mobile Web Mega Trends” Conference series with the first one being in Singapore. More details as they become available. Be sure to check them out.
2008 - year in review December 26, 2008
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, Carriers, European Wireless Market, Wireless Value Chain, Worldwide Wireless Market , add a comment2008 has been a great year for the mobile industry with several key milestones. We will be detailing them in an another post. For this one, just wanted to look back and see how we did in our last year’s predictions survey where we invited the industry insiders to predict the events that will shape the industry this year. The full discussion is here.
We will be presenting our 2009 findings next week. For now, let’s briefly look at the year that was:
1. Will Google introduce a Google Branded Phone in 2008?
Will it? Won’t it? 44.5% gave it a 75% or higher chance of happening while 40% thought it ain’t happening. GPhone is a temptation Google will find hard to resist though a lot will depend on how various initiatives and partnerships shape-up on the ground. In any case, expect another major announcement in the next 2-3 months.
Google did announce the G1 and it launched in Sept. Even though it was launched by T-Mobile USA, in the industry it was known as the Google Phone with Google logo prominently embedded on the phone. Look for several Android launches in 2009.
2. Will Google play to win in the 700MHz Spectrum Auction?
Google has played the spectrum chess game effectively. Almost 50% respondents gave it a 75% or higher chance of Google winning the bid. Though expectations are high, Google is unlikely to play to win. Services business is not their cup of tea, they could still fund the Clearwire-Sprint deal but that investment can be spent differently to get better end-results, i.e. mobile ad revenue.
Google has been pretty savvy with its mobile strategy pushing the ecosystem to its tune. We didn’t think that Google was in it for the win, it just wanted to muddy the waters a bit to makes things interesting. As predicted, it also invested in the Clearwire deal.
3. Will Microsoft launch its own mobile phone?
Unless Google comes out with GPhone, Microsoft will stay content with its operator distribution strategy. 63% of respondents gave it less than a 25% chance of Microsoft releasing their own phone. If GPhone comes out and gets some traction, expect Microsoft to get its “fast follower” strategy into high gear.
Our panel didn’t give Mphone much of a chance. Will it happen 2009? well, probability just got higher.
4. Will Mobile Payments get traction in North America and Western Europe?
Only 9% thought it is a sure bet for 2008. True mobile commerce hasn’t really started in the western world. While there are significant movements, 2008 will just be a “lay the groundwork” year for mobile payments.
We didn’t think so. Groundwork was laid but not much real traction.
5. Will WiMAX regroup from its setbacks?
Only 35% gave it a 75% or higher chance (of WiMAX resurrecting itself esp. in the US in 2008). A lot depends on how Mr. Hesse deals with Sprint’s WiMAX business. Indications are there will be a deal with Clearwire to off-load the risks via some external investment (Google?).
The Clearwire deal did happen and as predicted Sprint decided to offload the business with the help of external investments. The success of the venture is still an open question.
6. Will Helio survive 2008?
Almost 70% respondents thought Helio won’t make it. Given the flameout of some of the prominent new-generation MVNOs, it is hard to see how Helio will see 2009. It will all come down to how persistent is SK Telecom. Earthlink doesn’t have the bank balance to keep funding this initiative.
Writing was on the wall and our panelists called it out explicitly.
7. Will Verizon truly open-up its garden for third-party visitations?
Only 5% thought it is a sure bet for 2008. Verizon’s open posturing was more to ward off any regulators and to improve its image. There is unlikely to be any meaningful progress on this front this year.
“Open” was one of the biggest buzzwords of the year. For Verizon, it was more of a posturing game.
8. Will 2008 be the inflection year for Mobile Advertising?
42% gave Mobile Advertising a 75% or higher chance for rapid growth. Market will mature, more consolidation, some privacy gaffes but overall things are looking up for mobile advertising.
While the market matured a lot, consolidation didn’t really take place this year, perhaps in 2009.
9. Will Femto-Cells gain any significant momentum in 2008?
It will be an introduction and experimentation year, so no significant traction is expected. Over 52% thought Femto-Cells will be just a buzz word in 2008.
It was primarily a buzz word with Sprint launching Femto Cells and T-Mobile pushing hard on the @Home strategy. Given the pressure on the 3G networks, Femtocells will become an integral part of the carrier strategies in 2009.
10. Will Nokia be able to extract iPhone-style rev-share from carriers in 2008?
Less than 20% thought Nokia will be able to do an Apple when it comes to rev-share arrangements. For OEMs, going direct to the consumers was considered treachery to the sacrosanct relationship with the operators. Until Apple showed up with iPhone. Now, Nokia is putting its services strategy in motion and is building a direct relationship with the consumers worldwide and it has a good shot at pulling it off though it will be a long haul.
Well, Nokia didn’t and Apple backed off their rev-share scheme coming back to the tried and tested model of the subsidy model.
11. Will Palm survive 2008?
Only 8% gave it a 100% chance of surviving 08 as an independent entity. It will be difficult for Palm to stay in a status-quo mode. They desperately need a hit device that can give them some breathing room. Given all the operational and strategic problems the company is having, a sale is likely.
This is probably the only prediction that we got wrong though we came pretty close. Palm is still struggling and in spite of the $100M investment late in the year and the announcement of Nova coming up at CES, the company is still struggling. It has got some breathing room but desperately needs a hit, a big hit.
12. Will iPhone truly open up?
Over 45% thought iPhone won’t open-up in any meaningful way. Apple has built-up one of the most profitable closed empires in the digital world. Are they about open things up? While the iPhone SDK is scheduled for early 08, don’t hold your breath on accessing the critical native APIs.
Well, “Openness” is in the eyes of the beholder. The Appstore has been a super hit and has become a standard for the industry such that everyone is rushing to copy the model. Apple opened up but lot of work still needs to be done.
13. Will there be more unsubsidized devices introduced in the US market in 2008?
Almost 49% thought we are likely to see another unsubsidized device in the US market this year. Nokia is looking to go direct and some GSM handset manufacturers are likely to entertain the idea of testing the market with unsubsidized devices.
The Apple model changed and that was pretty much the death knell to the unsubsidized device model in the US.
14. Will Mobile TV move the needle in 2008?
Almost 70% thought mobile TV won’t make much of a difference in 08.Though AT&T is slated to introduce MediaFLO to join Verizon in the Mobile TV services market, lack of devices and better pricing models will hinder wide adoption in 2008. However, downloadable video and VOD content will experience significant growth.
Mobile TV suffers from highpricenditis and users stayed away as expected.
15. Will Android make a dent in handset shipments in 2008?
Only 15% gave it a more than 75% chance this year. It is going to take some time for Android plans to mature and materialize. Don’t see any material impact in 08.
1M+. Enough for the buzz but not making any material dent into the market share. 2009 could be different.
Request for Participation: 2009 Mobile Industry Predictions December 9, 2008
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, Carriers, Enterprise Mobility, Indian Wireless Market, International Trade, Japan Wireless Market, Location Based Services, Wireless Value Chain, Worldwide Wireless Market , add a commentGreetings.
2009 is upon us. We are doing our annual Mobile Industry Predictions survey (20 questions) to gather insights from the collective brain trust – our readers, friends and colleagues around the globe. I am hoping you will help us out by giving us your thoughts and insights. You can answer any or all questions. All answers are kept confidential. Last year’s survey results here.
If you leave your email address, we will enter you in the drawing for winning a signed copy of one of our three books released in 2008.
- Mobile Advertising by Chetan Sharma, Joe Herzog, and Victor Melfi, John Wiley & Sons
- Wireless Broadband by Vern Fotheringham and Chetan Sharma, IEEE Press and John Wiley & Sons
- Enterprise Mobility: Applications, Technologies, and Strategies, IOS Press
We will share the results during the first week of 2009.
Please click here to start responding. If the link doesn’t work for you, please let us know.
Survey ends Dec 28th.
The questions are:
1. Will we see a pull-back in mobile data spending globally?
2. Will we see a pull-back in mobile data spending in the US?
3. Will Android handset sales exceed iPhone’s in 2009?
4. Mirror, Mirror on the wall, who will be the most open of them all?
5. Will Apple launch new iPhone models in 2009?
6. Will Mobile Advertising see a rise in ad-spend in 2009?
7. Will India and China launch nationwide 3G in 2009?
8. Will Mobile Payments get any traction in North America and Western Europe?
9. Will Microsoft launch its own mobile phone?
10. Will Clearwire meet the 1.3 million subscriber target in 2009?
11. Will Mobile Open Source mitigate fragmentation?
12. Will cable companies make a major play in wireless in 2009?
13. Will Microsoft buy RIM?
14. Will Obama’s administration have a major impact on network neutrality and open networks debate?
15. Will carriers start launching Apple/Android style appstores?
16. Will Microsoft make windows mobile free to OEMs?
17. Will the smartphone penetration hit the inflection point in the western markets?
18. Will UMA/Femtocells cement their place in the mobile ecosystem?
19. Will consumer privacy and data security rise to be one of the important issues of 2009?
20. Despite conventional wisdom, what will not happen in 2009?
Please feel free to pass this on to anyone who might be interested or has something to say.
Thanks and Have a safe and wonderful holiday.
For a prosperous and strong 2009.
Kind regards,
Chetan Sharma






































