Events this month July 2, 2009
Posted by chetan in : US Wireless Market , add a commentWill be doing a couple of events in the next few days. First, a keynote at TiE Seattle on 9th on state of affairs of the Mobile Industry and then moderating an excellent panel at MobileBeat in San Francisco on 16th. Details below:
Mobile application industry is moving and shaking! Apple has proven that mobile applications can not only be highly monetizable, but that the really good ones can also become a phenomenon. A niche until Apple exploded it less than a year ago, the mobile app market will be worth $25 billion in five years, according to Juniper research.
The predictions state that games will remain as the most downloaded and most revenue-producing applications and multimedia and entertainment apps will contribute to the most value-added-service (i.e., subscriptions, premium events and additional content) revenues.
So, how do you benefit from this demand explosion in the complex mobile ecosystem? In this event, we are bringing together experts who will help you navigate the ecosystem as they focus on and address the following key questions:
- What are the major shifts currently happening in the mobile ecosystem?
- What does it take to create a successful mobile app?
- How do you deal with the diversity of handsets, platforms and carriers?
- What sales/distribution channel and pricing model should you use?
- How do you sustain yourself in this competitive market? How do you grow?
Who will benefit from this event?
- Entrepreneurs (and those waiting in the wings)
- Companies leveraging mobile channel
- Mobile app developers
- Service Providers, Consultants and Analysts
- Consumers and Prosumers
Whether you are a veteran in the industry, or an entrepreneur looking to secure your feet in this game, or someone who is providing services to the mobile ecosystem, join us for this discussion and be a part of this new evolving mobile world!
Speaker(s)
Keynote Speaker
Chetan Sharma, Founder and President, Chetan Sharma Technology
Speaker
Shiv K. Bakshi, Principal Analyst and Founder, Mobile Perspectives
Brendan Benzing, Senior Vice President, New Product Strategy & Marketing, Motricity
Sajal Sahay, Executive Director, T-mobile
John SanGiovanni, Co-Founder, Vice President, Product Design, Zumobi
Dan Shapiro, CEO, Ontela, Inc
9:30am - 10:15am: Finding a Role in the New World Order. There will be winners and losers in the new world of apps and services. No one wants to be a dinosaur in the age of the mammals, particularly as more and more consumers transition from the older cell phones to smart phones. This panel will address the strategy involving in making the shift toward finding or building an ecosystem that will survive.
Hope to see some of you there.
The iPhone’s Wary New Rivals June 16, 2009
Posted by chetan in : US Wireless Market , add a commentTalked to BusinessWeek about the new iPhone.
WIRELESS June 14, 2009, 7:30PM EST
The iPhone’s Wary New Rivals
By cutting prices on some iPhones, Apple is moving its iconic handset onto turf held by low-end smartphones and full-featured cell phones
By Olga Kharif
New iPhone products and price changes are never cause for celebration among Apple’s rivals in the wireless industry. The latest additions to the iPhone family are no exception. This time around, Apple (AAPL) has lowered the handset’s price, moving the iPhone onto turf now occupied by low-end smartphones and full-featured cell phones.
On June 8, AT&T (T) began selling an iPhone for as little as $99 with a two-year contract. The new price should help Apple reach new, more budget-conscious buyers—people who have never purchased smartphones before. According to research recently released by Yankee Group, 41% of 1,500 Americans surveyed in February said they are likely to buy a smartphone, vs. a regular-featured phone, for their next mobile device. The price cut alone may increase demand for the iPhone by an extra 10%, estimates wireless expert Chetan Sharma.
Lowering the price moves Apple into new realms. “The phones that are most vulnerable are the less-advanced smartphones in the $100 range,” says Ross Rubin, director of industry analysis at consultant NPD Group. Samsung, LG, Sony Ericsson, and Pantechare in danger of losing some ground within AT&T stores, says Matt Thornton, an analyst at Avian Securities.
APPLE: DOUBLING GLOBAL HANDSET SHARE
These handset makers’ margins might erode as well. In the first quarter of 2009, the average smartphone sold for $155 after carrier subsidies, down from $204 in the year-ago quarter, according to NPD. Now smartphone makers must be prepared for another $50 price drop. “That sets the bar higher for the competition to undercut or match Apple,” Sharma says. “[Manufacturers] will have to cut their margins and carriers will have to match what AT&T offers.”
As it cuts prices on the existing generation of iPhones, Apple is also releasing a new device, the iPhone 3G S, which it says will have faster data transmission speeds. Apple says the new model can surf the Web twice as fast as the older iPhone 3G, offering video recording capabilities and longer battery life. RBC Capital Markets analyst Mike Abramsky expects Apple to have 2.4% of global handset market share by the fall of 2010, up from 1.1% last year.
Rivals may take some solace from analysts who say that while this iPhone is better than older iterations, its improvements are not as earth-shattering as those of earlier models. This “is not a huge, dramatic change for what people want it for,” says Michael Mace, principal at Rubicon Consulting. Arguably, prior-generation iPhones offered more drastic improvements. Introduced in 2008, the iPhone 3G came with a built-in Global Positioning System and an applications store, in addition to offering twice the speed of the original iPhone. The year before, the original iPhone was the first best-selling device to boast a touchscreen.
WOULD-BE 3G S UPGRADERS ARE FURIOUS
Indeed, rivals are also better prepared to meet the iPhone’s challenge head-on with their own best-selling products. “There’s a change now,” says NPD’s Rubin. All major U.S. carriers boast strong iPhone alternatives: Sprint Nextel (S) offers the Palm (PALM) Pre;T-Mobile USA sells the T-Mobile G1 smartphone, which runs the Android operating system put together by a Google (GOOG)-led coalition; and Verizon Wireless and Sprint, like AT&T, continue to sell versions of Research In Motion’s (RIMM) BlackBerry.
What’s more, some loyal Mac-heads are rebelling against high prices to upgrade to the iPhone 3G S. Existing users upgrading to a newer device typically account for about 20% of new-model sales during the first quarter of availability. But many 3G S upgraders will have to shell out an extra $200 to move to the new device. A petition circulating on the Twitition site asks Apple and AT&T to let existing iPhone users upgrade at the same rate as new users. It gathered more than 11,400 signatures in a matter of days.
But AT&T and Apple may have ways to create headaches for rivals. AT&T is considering reducing its iPhone plan rates. The company is finalizing a slew of new, more affordable family and business calling plans, as well as cheaper data plans that will be exclusive to the iPhone, says Richard Doherty, director at consultant Envisioneering Group. The new plans are expected to be announced in the coming weeks, though possibly not in time for the iPhone 3G S launch on June 19. For weeks, however, AT&T has been mum about any move toward more flexible iPhone pricing. “Our rate plans for iPhone 3G S are unchanged from iPhone 3G,” writes AT&T spokesman Mark Siegel. “We don’t have further comment on this.”
VERIZON AND SPRINT COULD SUFFER MOST
Today, an iPhone plan costs at least $1,680 over the two-year term of a contract. That amount needs to come down by at least $240 over two years for AT&T to grab mainstream phone buyers and boost iPhone sales by as much as 25%, Sharma estimates. Apple has sold 21 million iPhones in the two years that the device has been on the market. The boost would give AT&T even more of a lead in smartphone services; the company already claims it has twice as many smartphone users as any other U.S. wireless service provider.
As subscribers move to AT&T for the iPhone, Verizon Wireless and Sprint Nextel could suffer the most. While it has a temporary exclusive on the popular Palm Pre device, Sprint “does not have a product it can offer at $99 that can be a strong competitor to the iPhone,” Rubin says. As the next-largest rival, Verizon Wireless may have the most to lose, he says. T-Mobile USA may be on safer ground, he adds. “T-Mobile users tend to spend less on data, and it’s unclear if in this economy they’d make a jump to AT&T,” he notes.
Kharif is a senior writer for BusinessWeek.com in Portland, Ore.
A Tale of Two Smartphones - iPhone vs. Pre June 8, 2009
Posted by chetan in : US Wireless Market , 1 comment so far
(Image Source: Engadget)
It is not every week that you get two blockbuster announcements within a matter of 48 hours. Palm Pre which was introduced earlier this year took its sweet time to come to the market and was officially launched this weekend. Launching it two days before WWDC was always going to be a risk, and launching it many months after the introduction is never a smart idea, it gives competitors enough time to respond.
While, Pre is a solid device and has great features, strategically, it missed out. By keeping the inventory artificially low, the company made matters worse. Now, it has to also compete with a $99 iPhone and 3.0 and of course the HSDPA iPhone for the same price of $199. Apple is known to have products in the store within days of announcement and competitors should learn from that otherwise they will get creamed time and time again. Pre will push iPhone and others to be better devices but will it be worthy of being an effective competitor remains to be seen. All the indications are that it will sell well but will fall short of sales expectations.
Silicon India Article: Mobile Media Evolution June 3, 2009
Posted by chetan in : US Wireless Market , add a commentSilicon India invited me to write a short piece on Mobile Media Evolution.
Over the last 2-3 years, consumption of digital media has evolved significantly. As content is becoming more digital, as devices are becoming more powerful and able, and as the consumers are becoming dependent of mobile devices for their media needs, the wireless phone is playing an important role in how digital media is consumed around the world. The digital rush has helped make mobile a $1.1 trillion (as of 2008) industry. As the demand for mobile content consumption increases, service providers are being rushed to enhance their infrastructure and keep up with the explosion of content and consumer interest.
The main drivers for increased activity on the mobile devices are three-fold: better networks in the form of 3G (and future upgrades of 4G+), higher processing power devices being available for mass-market prices around the world, and consumers becoming not only the consuming but also producing content at an exponential pace. As such from the early days of ringtones and graphics, the mobile ecosystem has evolved into more rich content experiences such as high-fidelity and multi-user mobile games, very high quality video in the form of multicast (though unicast is the one that is widespread), and social networking applications like Facebook and Twitter.
Additionally, the smartphone boom that followed the iPhone introduction in 2007 clearly changed the dynamics of the market and how consumers view their mobile devices. It is interesting to note that on such integrated devices, consumers only spend less than 20% of their time on voice; rest is on other applications and services.
Such a shift is also changing the service provider business models and how they run their business and plan for future growth. Mobile media and data services are the only driver for growth as voice revenues plummet (worldwide). Significant mobile data usage is also putting strain on the operator’s network and as such they are forced to come up with data expansion (like 3.5/4G) and alternate (Wi-Fi/Femtocell) strategies so that they can profitably stay ahead of the curve.
Also, the very definition of the mobile devices is changing. More and more consumer electronic devices are being launched with a wireless data connection (Wi-Fi or Cellular). Devices such as Amazon’s Kindle and Dash are introducing vertical devices that are changing the industry dynamics as well. Newer players are entering the marketplace and the competitive landscape is being impacted as well. Apple’s appstore changed the way applications found their way onto consumer’s handset. This made it easier and lucrative for a developer in a garage to launch new applications.
The increased mobile media consumption is also giving rise to a new category of services on mobile – advertising. As flat rate forces the operators to reduce the pricing on subscription plans, advertising provides a way to compensate for such pricing pressures. In developing countries like China and India which are the two biggest mobile markets in the world, it is particularly important as these mobile phones are the only digital channel available to the advertisers to reach consumers in an efficient manner.
While the opportunities to exploit mobile media remain strong, the ecosystem needs to worry about meeting the expectations of the consumers. They have to invest in infrastructure, developer ecosystem, and continuous flow of new and improved handsets to keep up with the growing interest. It is clear that as digital media consumption grows; mobile will be front and center of this evolution.
NY Times Article: Cellphone Locator System Needs No Satellite June 1, 2009
Posted by chetan in : US Wireless Market , add a commentHad a chance to talk to NY Times about LBS. Article appears in today’s paper.
Cellphone Locator System Needs No Satellite
Published: May 31, 2009
BOSTON — Wanderers with phones and other devices that have GPS chips can figure out where they are using signals from satellites thousands of miles up, but those are easily blocked by walls or trees. The founders of Skyhook Wireless discovered some alternative navigational beacons: the signals coming from the Wi-Fi network in the coffee shop across the street, or the apartment upstairs.
Librado Romero/The New York Times - In Harlem, Nandor Sala scans for Wi-Fi signals to add to Skyhook’s database.
Skyhook Wireless - A day of lookups around Times Square.
Skyhook uses the chaotic patchwork of the world’s Wi-Fi networks, as well as cell towers, as the basis for a location lookup service that is built into everyiPhone, making it easier to pull up a map or find Chinese food nearby.
The start-up was founded in 2003 by Ted Morgan and Michael Shean, who traveled frequently for work and noticed the proliferation of wireless signals each time they cracked open their laptops to check their e-mail.
“We were amazed by the sheer growth of Wi-Fi,” Mr. Morgan said in an interview in April at the company’s offices here. “We knew there had to be a new model for mapping location using those signals.”
Wi-Fi signals travel only a few hundred feet at most, so if you have a map of the Wi-Fi networks in a given area, you can use those signals to pinpoint a phone’s location.
Making that map is the tricky part. When Mr. Morgan and Mr. Shean decided to pursue their idea, they started building a database of Wi-Fi access points, along with cellphone towers, which have much more powerful signals.
At first they tried paying taxi drivers to carry equipment that silently recorded the locations of networks as they roamed the streets, Mr. Morgan said. Then they hired full-time drivers to cover ground systematically, much asGoogle does for its Street View service. Skyhook says it has scanned areas containing 70 percent of the country’s population.
“It doesn’t seem realistic to drive up and down every street in the U.S.,” Mr. Morgan said. “But you can.”
Skyhook now employs a fleet of 500 drivers to feed a database that spans North America, Asia and Europe. The landscape of signals changes constantly as people and businesses set up and take down wireless networks, so the scanning process never ends.
Each Skyhook car contains a laptop outfitted with antennas and equipment that sends out short blasts of radio waves, called probe requests, to detect nearby cell towers and Wi-Fi networks. The system calculates the source of the signals based on their strength and the location of the car. That information is logged in the Skyhook database, which includes more than 100 million wireless networks and 700,000 cellular towers.
Skyhook’s big break came in August 2007 when Steven P. Jobs, Apple’s chief executive, requested a meeting with the company. Mr. Morgan said he initially deleted Mr. Jobs’s voice mail message, dismissing it as a prank, but soon realized his mistake.
Since then, Apple has sold 37 million iPhones and iPod Touches worldwide, all with Skyhook’s software on them. Mr. Morgan declined to detail specifics of Skyhook’s financial agreement with Apple, other than to say that his company collects a commission for each device sold.
When an iPhone owner starts up an application that involves location — like the restaurant finder Urbanspoon or the forecast service WeatherBug — the phone calculates whether it is likely to get the best and fastest information from its own GPS chip or from Skyhook’s system. Skyhook says it can provide a fix on location in seconds, versus up to a minute for GPS, although Skyhook is less useful in areas with few Wi-Fi networks.
Skyhook checks a list of nearby Wi-Fi access points and cell towers against its database and triangulates the device’s location within 30 to 60 feet. The company says it is not connecting to those Wi-Fi networks, just detecting their presence. (As a backup, the iPhone can also use cell tower information from Google.)
Any new access points and cell towers detected by the iPhone are automatically added to the Skyhook database, making it, in Mr. Morgan’s words, “self-healing.”
Apart from Apple, Skyhook also has partnerships with AOL to allow people to see the location of their chat buddies, and with Navteq, a maker of car navigation systems. Skyhook is even embedded into Eye-Fi memory cards for digital cameras, where it keeps track of where photos are taken. The company says it handles 250 million location requests a day.
Skyhook has raised $16.8 million in venture capital financing from investors including Bain Capital Ventures and Intel Capital. Mr. Morgan said it was not seeking more financing right now and was working on expanding the business. “If we do that successfully, there will be plenty of good choices for us,” he said, perhaps including a public offering.
As Skyhook finds success and more gadgets become “location-aware,” competitors are likely to stake out their own share of the market, said Chetan Sharma, an independent telecommunications industry researcher.
Mr. Sharma says that Mexens Technology has a system that relies on user contributions to build a signal map. And a Google service called My Location works on many phones and uses a combination of GPS, cellphone towers and Wi-Fi. A Google spokeswoman, Katie Watson, said the company collected its signal data from several sources, including phones running its software.
“Skyhook is certainly ahead of the curve with its service,” Mr. Sharma said. “Whether they will sustain their momentum for the next five years remains to be seen. But they have a lot of opportunities to make it work.”
Charles S. Golvin, a principal analyst at Forrester Research specializing in mobile devices and telecommunications, agreed that Skyhook was well positioned. “There are so many more phones coming to the market that have GPS and Wi-Fi,” he said.
Mr. Golvin added: “Think about all the other devices with Wi-Fi, like the Nintendo DS,Sony PSP, netbooks, digital cameras.”
Mr. Morgan and Mr. Shean are trying to get Skyhook onto as many devices as they can. Programmers who want to build location-based applications for phones other than the iPhone can license its software, and several do. The company has deals to put its software into chips made by Qualcomm and Broadcom, and it plans to announce a partnership with a major manufacturer of netbooks by the end of the year.
Mr. Morgan is aware of the competition. “There’s always the threat that Google or some other company will just give that information away for free,” he said. To that end, the company has filed for multiple patents, including ones to protect its methodology for updating its database. Several framed patents hang on the walls of its offices.
“But we’re hoping that our six years of driving around in cars, mapping out the various countries, will pay off,” he said. “We’ve done more than 2,000 cities. They have a long way to go.”
Carnival over at Taptu
Posted by chetan in : US Wireless Market , add a commentIn case you missed ..
Posted by chetan in : US Wireless Market , add a commentHere are some of the articles that mentioned us in May. Thanks all.
Business Week - GigaOM to Begin Subscription Service
GigaOM - Meet GigaOM Pro, Our Subscription-Only Research Service
TMCnet - AT&T Considers Cheaper iPhone Service, Device
Poynter - Summer 2009 Could Be Right Time to Expand Mobile News Services
Telephony - Verizon Wireless not messing with prepaid
Boston Globe - Surreptitious success
Business Week - Cheaper iPhone Plans from AT&T?
TMCnet - Smartphones Contribute to Mobile Ad Growth
BizReport - US mobile revenue tops $10 million
NY Times - US Pulls Ahead in Mobile Data Revenue
BusinessWeek - Wireless Industry: Engaged in Double Counting?
Washington Post - US Wireless Data Revenues Hit $10 Billion For the First Time Ever
TMCnet - US Mobile Data Services Revenues Top $10 Billion in Q1
Mediapost - Mobile Marketing Company Velti Acquires Ad Infuse
Telappliant VoIP News - US mobile broadband market grew by 24% in 2008
GigaOM - The iPhone Will Not Destroy the Wireless Business
FierceMobileContent - US mobile data revenues cross $10 billion milestone
Mediapost - US Mobile Data Revenue Hits $10 Billion in Q1
TelephonyOnline - Is prepaid growth an illusion?
Telephony - Verizon, Google duke it out for employees
Moconews - Dying or Thriving? The Debate Over CDMA
Future in Review (FiRe) 2009 roundup May 31, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, Carriers, European Wireless Market, IP Strategy, Indian Wireless Market, Infrastructure, Intellectual Property, International Trade, Japan Wireless Market, Location Based Services, Mergers and Acquisitions, Microsoft Mobile, Mobile Advertising, Mobile Applications, Mobile Content, Mobile Ecosystem, Mobile Entertainment, Speaking Engagements, US Wireless Market, Wireless Value Chain, Worldwide Wireless Market , add a commentOver the course of last year, I did 25 different events, all of them focused on mobile. However, there was one event that truly stretched my thinking and worldview and that was the “Future in Review” conference (see last year’s review here) hosted by Mark Anderson, CEO of Strategic News Service (SNS). It exposes one to multidisciplinary subjects from global warming to nuclear weapons, from oceanography to medicine, from mobile to cloud, from economics to space rockets, it’s all here, nicely packed in a 3 day conference.
FiRe 2009 started with a brilliant keynote address from Prof. Veerabhadran Ram Ramanathan, Distinguished Prof of Climate Sciences and Director who is quite possibly the most authoritative person on the subject of climate change. He started his work way back in the 70s, decades before Al Gore made it glamorous. He is the one who has been measuring the impact on our planet one measurement at a time. He took us through the journey of his career culminating with a stark warning and a message of hope.
Things have deteriorated to such an extent that if we don’t check the downward spiral, many of the significant sources of water such as the Gangotri Glacier in India will disappear in 10-15 years. If you stop and think about it - that’s just stunning and has calamity written all over it. If the source of Ganges disappears, the life that has built around the river for thousands of miles before it goes into the Bay of Bengal will be unsustainable. I grew up in Roorkee, a town on the banks of the Ganges, so the point hit home very strongly. I have been thinking about this issue since the PBS documentary “On Thin Ice” by David Brancaccio and Conrad Anker - one of world’s leading high altitude climbers. 75% of the world’s fresh water is stored in glaciers and at the current pace of destruction, within 15-20 years most will be severely depleted. And there are still people in high places who don’t get it.
It was not all doom and gloom but a ray of hope in his experiments that left us less depressed by the end of the keynote. He is working on a number of experiments to identify and cure the main sources of pollution and carbon in the atmosphere like the Project Surya to reduce air pollution and global warming by cooking with renewable sources. Or the unmanned drones (pictures above) to measure brown cloud particulate composition to get a handle on how pollution travels (did you know that it only takes 2-3 days for pollution in China to come over the US and then another 2-3 days to reach Europe and the cycle continues - pollution is flat and globalized - thinking that it is only a developed world problem or developing world problem is foolish, also foolish is waiting on the other party to move first).
Best wishes to Ram and his team to educate, illuminate, and find solutions to the toxic problem of our times.
Next day we moved into the full-fledged conference mode with 30 min rapid fire sessions from 8-5. The morning started with Mark talking to Stephen Evans of BBC World Service (he is a great interviewer btw) about how we recover from the current crisis and if technology will lead the rebound? Answer is Yes! and we are already seeing signs of it and others in the industry like Bill Gates and John Chambers have been echoing the same thing as well. Later Mark interviewed Mark Hurd, CEO of HP who had a hard time sitting on his feet so the discussion was done standing up.
He emphasized that the future is in the packaging of software, services, hardware, and network rather than siloed solutions. Haven’t we heard that before. Hurd is a numbers guy and can recite P&L spreadsheet from memory. He suggested that we will see more of the same for the reminder of the year and that the services business is yielding good profits for HP now. There was also quite a bit of discussion on the latest buzz word “Cloud Computing,” what it means and how does everyone profit from it.
Several industry heavyweights like Werner at Amazon, Amitabh at Microsoft, Russ Daniels at HP were at hand to discuss what CC means to them. While there is a lack of industry consensus on the meaning, it more and more looks like the reallocation and redistribution of resources - physical and electronic in a manner that drives efficiency and cost reductions for startups to behemoths. From a consumer point of view, it will always be a blend of solutions that take into account the privacy and security of data. My recent hard drive failures has forced me rethink my backup strategy.
(My panel on the future of Wireless Broadband - Fred, Chris, David, Hugh, and Rama)
Photo copyright © 2009 by Sandy Huffaker Jr
Later in the day, I had the privilege to host the only mobile session of the conference “The Future of Wireless Broadband” with five amazing panelists, Dr Fred Kitson, Corporate VP, Motorola, Chris Pearson, President, 3G Americas, Dr. Hugh Bradlow, CTO of Telstra, Dr. Rama Shukla, VP, Intel, and David Achim, President, SkyFiber. I have written about the subject in great detail over the last couple of years so it was great to bounce some questions to the best minds in the space. Highlights of the discussion:
- Hugh, ever a purist, defined 4G as 100Mbps.
- Not a surprise, but the latest surge of smartphones is causing the networks to panic and follow the upgrade path esp. for HSPA+, LTE, and WiMAX
- Rama said that 4G is more about the business model than about the technology. A business model that enables and opens up the ecosystem at a low price thus fostering innovation and services in an accelerated way
- Hugh added that it is also about the spectrum as what’s available and how it can be utilized for new services, new technologies, and new business models
- Being a provider of the backhaul technology (a choke point in the network evolution), David discussed how the backhaul technology will need to be upgraded at an accelerated pace if we are to deliver 10Mbps+ speeds.
- Fred brought in the perspective from the device and infrastructure provider and they are doing well with both WiMAX and LTE and that newer devices with much enhanced capabilities will drive more demand for bandwidth as well as the need to optimize applications to conserve batteries (which is another areas that needs innovation and breakthrough)
- Chris gave a summary of the LTE efforts of operators around the world with folks like Verizon accelerating their rush to 4G due to end of lifecycle of EV-DO while others like ATT are pursuing a slightly slower approach trying to maximize the output from HSPA+.
- Hugh has been playing with newer set of “alternate devices” like sensor networks, telemetry, projection glasses and so on and so forth and sees their importance in the growing ecosystem.
- Australia is dedicating $43B to broadband expansion to 90% of the consumers in the country. An equivalent US investment will be close to $350B and we are investing $7B (stimulus package). As I have said before, the stimulus package was a huge missed opportunity and the govt. could have done much better.
- The flat rate economy is not sustainable and something has to give in the future
- The availability of broadband impacts consumer behavior and we are likely to see very diverse models and services emerge in the coming days
There were other host of areas I wanted to get into but you can only do so much in 30 minutes especially if you have great panelists. Wish I could have a day long session
to discuss the nitty-gritty in much more detail. In any case, great panel and insights. Joe Sterling was at hand as well to do an artist rendition of our panel, art below.
As I mentioned before, the conference was filled with very interesting discussions like Ambassador Dennis Hays from Thorium Power discussing a world where the capacity of making nuclear weapons can be taken out of the nuclear materials to only focus on nuclear energy for energy purposes. Boy! won’t that change the geo-political dynamics. John Hagel talked about shaping strategy based on this recent HBR paper and his upcoming book on the subject.
Another highlight of the show is to gather the bright CTOs of leading corporations and give them a practical problem to solve like how to provide adequate safe water for future decades. Hosted by David Brin (cohost of TV ArchiTechs series), the panel delved into understanding the problem and delivering a framework for solutions. Not a typical session you see at a conference. Hey CTIA! how about putting together a problem solving panel for your next show?
I also was touched by the screening of the movie “The Cove” - winner of the 2009 Sundance Film Festival Audience Award. More details here. Synopsis:
In the 1960’s, Richard O’Barry was the world’s leading authority on dolphin training, working on the set of the popular television program Flipper. Day in and day out, O’Barry kept the dolphins working and television audiences smiling. But one day, that all came to a tragic end.
The Cove, directed by Louie Psihoyos, tells the amazing true story of how Psihoyos, O’Barry and an elite team of activists, filmmakers and free divers embarked on a covert mission to penetrate a hidden cove in Japan, shining light on a dark and deadly secret. The mysteries they uncovered were only the tip of the iceberg.

It will change your perspective of how you view dolphins for ever and those trips to seaworld will be ever so more poignant filled with self-introspection. More power to the activists like Richard O’Barry and directors like Louie Psihoyos for opening our eyes and making a remarkable piece despite the challenge.
Another highlight of the conference is the interviews of top technologists and emerging startups by BBC’s Stephen Evans. Each gets a sound byte to wow the world (the session is streamed to 150M people). Highlights - Xerox - how can we solve legal cases with technology? Radar Networks - NOW is the unit of change. Vlingo - Speech is changing. IMANI-Ghana - SMS to prevent drug counterfeits, Cisco - virtual reality, voice, and data are the three different waves of innovation, the opportunity for collaboration is immense, Liberty - 5 yr projection 1Gbps wired, 100Mbps wireless peak throughputs, avg - 200Mbps for wired and 10Mbps for wireless, Microsoft - it will be the Chinese century, companies shouldn’t worry about protecting their marketshare in China but worry about protecting their share from Chinese players overseas, Smaato - Mobile Advertising is going to be the most prevalent business model in mobile, and SIMtone - make terminals dumb again and have the network cloud take care of everything.
The current financial crisis was also discussed at length. Many thought Europe is in denial and lack fundamental understanding of the crisis, that China and US are intertwined more than ever before and will have to work together to lead the world out of the crisis, India is largely untouched and better days are ahead thanks to the recent electoral results.
(Larry with Kamran, Mark with Elon)
Larry Brilliant suggested that the vaccines are the best investment in human history. Can’t argue with that one. He also suggested that the world should be thankful to Mexico for releasing the data early and often enough for other countries to take precautionary measures (sometimes to the extreme, I might add). They have suffered significantly and have been ridiculed but hopefully they serve as a lesson for the world in future pandemics.
If FiRe represents the best in multidisciplinary thinking, Elon Musk represents the rare breed of multidisciplinary entrepreneurs. The guy can shift from intricacies of electric cars to the design of rocket ships to solar energy with ease.
(with Hugh at Calit2) Copyright© 2009 Calit2
My best session was at Calit2. I think Larry Smarr has the best office with many 10Gbps links and coolest toys to play with, especially the 125Mpixel Hyperwall. It was also nice to interact with Michael Sims, Manager and Planner for the Mars Rover at NASA and his team using the network and the wall. You can see some cool images below. The second set of pictures are an image of human brain where you can pick out the single neurons with ease.
Also, interacted with the next generation surface and touch technology that uses pressure as an input as well. Below is me doing a destructive face surgery on a poor soul.
Finally, I would be remiss if I didn’t mention the 0-60 mps in 3.9s experience in Tesla Roadster. That car is a rocket.
Overall it was a great conference. I left more curious about more things. The conference also has an intimate feel to it where you can discuss burning issues with top experts and award winners over coffee, stroll, and meals. Registration for 2010 is open now.
TiECON Conference Roundup
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, Carriers, Enterprise Mobility, European Wireless Market, Mobile Advertising, Mobile Applications, Mobile Content, Mobile Ecosystem, Mobile Entertainment, Speaking Engagements, US Wireless Market, WiMax, Wireless Value Chain, Worldwide Wireless Market , add a comment
While I have been involved in various TiE events over the years, this was my first TiECOn down in the bay area. Even in this economy, this was a very well attended event with folks coming in from around the globe. The conference was quite diverse as well covering consumer web, internet infrastructure, cleantech, wireless, and software. I was there to moderate a panel on Wireless Monetization.
I was able to attend some really good keynotes, the most notable being Paul Maritz who talked about platforms, Tony Hsieh of Zappos on happiness, and Reid Hoffman, Linkedin. I found Martiz address on platforms and how the successful ones are generally created particularly interesting. He had some inside stories to share about Intel and Microsoft and how “accidental fortitude” seems to be the key of what became the changing platforms for our industry. Planning often doesn’t work that well when create mass-market phenomenon. The next areas of innovation and profits are: microfinance, biotech and information personalization.
What was unique and distinct about this conference was the “level of energy” amongst the entrepreneurs and participants. Despite the funding and economic climate, these guys were rushing to form the new company, start a new chapter, and create something unique in the market place. Some were serial entrepreneurs while others were just getting started.
The central theme of the conference was - if you were going to start a new business, this is the year, now is the time. While it has become a cliche, it is indeed true, best businesses are started in recessions and in the downturn - sometimes out of need other times out of opportunities. Bright brains rally and congregate to shake the cobwebs and look towards a new beginning. The energy was indeed infectious. My own consulting practice started during the last recession and 8 years later we are still around, so i say, all power and glory to the next generation of entrepreneurs who will create new technologies, paradigm shifts, and business models.
50 Startups were awarded the TiE50 awards - http://www.tiecon.org/home/tie
On to my panel - “Wireless Monetization - The Pot of Gold at the End of the Rainbow.”
My thanks to Arvind Gupta, Asha Vellaikal, and Savinay Berry for being the hosts and putting together the panel. Also, thanks to Ramneek Bhasin and Ujjal Kohli for their assistance.
The panelists were:
Michael Bayle, former Sr. Director, Mobile Monetization, Yahoo
Purnima Kochikar, Director, Nokia
Gary Kovacs, SVP, Sybase
Matt Litz, VP, Glu Mobile, and
Tina Unterlaendar, MD, AKQA
My questions were simply around what makes money, what’s working, and what’s coming? The brilliant panel had terrific insights.
Bottom line:
- Appstores are a way to experiment with pricing, gives users more control
- Different appstores might require different strategy for promotion, pricing needs to remain consistent across appstores, rev-shares with operators need to remain consistent
- Mobile Advertising is in its infancy, budgets mostly in experimental campaigns but the potential remains huge. The biggest problem is reach and fragmentation
- In the flat world, one must think of how the solutions will be adopted around the world not just in the developed nations
- India and China are the volumes business, get used to it
- Consumers are always looking for free so there is continuous price pressure, one has to consider alternate pricing or monetization strategies
- Companies like mig33 have been successful in alternate modes of monetization, advertising is a smaller piece of the puzzle
- Days of using mobile to purchase physical goods is coming
- Mobile Payments using NFC is still a far cry for the US market
Overall a great panel and a great conference.
mHealth Summit Roundup May 30, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, Carriers, Strategy, US Wireless Market, Wireless Value Chain, Worldwide Wireless Market , 3 commentsEarlier this month, I had the good fortune of participating in 3 great events - TiECON, Future in Review, and mHealth. While the 9 straight days on the road were exhausting, I thoroughly enjoyed doing the panels, attending various panels, and meeting several interesting folks in the process. This post is first in the series of Conference roundups.
Last year, I had the good fortune of working with the UN Foundation on a paper “Mobile Services Evolution 2008-2018.” It was presented at the Rockefeller Foundation sponsored Health conference in Bellagio, Italy in July. Since then the two foundations along with many other partners have progressed on creating the mHealth Alliance which was announced in Barcelona earlier this year. Last week, the group convened in San Francisco for its first meeting and I had the privilege to be one of the participants in this initial working group. The goal was to bring together some leading authorities from academic, industry, NGOs, governmental, foundations and others to share and discuss the way forward. Here are some initial thoughts on the summit and the program as a whole.
More interesting things first. I am always more excited about the demos and meeting new companies than listening to prepared material. The areas where mobile makes the biggest impact is in: information dissemination, data gathering and transmit, compliance, monitoring and diagnosis, training and education. While progress in any one of these will be great, progress in various areas will impact different set of demographics and countries. For example, while sophisticated measurement and transmit might become normal course in the developed nations (at the consumer level), due to lack of infrastructure, education, awareness, and compliance are the biggest areas of improvement in the developing world.
Below are the pictures of the various devices for capturing various medical information that can be transmitted over wireless. First one is a point of care immunoassays that a company called Silicon Biodevices has developed which can quickly detect viruses. These can be eventually be sold in stores for consumers to conduct tests on their own.
(Device by Silicon Bio Devices)
(Cellphone Microscope)
The second device is a microscope attached to the camera which can take the image of the sample being looked at and transmit via MMS or email, again, very handy for remote diagnosis.
The third device is a pulsometer which can measure pulse, heart rate, O2/CO2, etc. and then using the netbook can transmit of sync up data to a medical facility.
These tools are not going to be available to consumers in the developing world anytime soon but they can improve care at remote hospitals or point-of-gathering and can allow a visiting physician to quickly detect, monitor, and analyze results w/o the setup of a professional lab.
There were a number of leading technology players represented - Intel, Qualcomm, Cisco, Microsoft, Google, and others who are looking to push their solutions and platforms to take advantage of this emerging opportunity. I think the lowest hanging fruit is services using SMS which is a universal tool for communication. A startup in Ghana is using SMS codes to counter drug counterfeits which can help save 20% of the drug costs for the country.
As I said in my paper, Mobile does two things really well - compress time and distance - and thus connect, enable, and empower participants in the healthcare ecosystem to reduce costs and errors, and increase productivity, access, and efficiency.
There was a lot of conversation about “reuse” of knowledge and tools and inclusion of various players in the ecosystem so that the solutions take off the ground quickly. While there was a lot of optimism to do a lot of good in the world, there was a lingering skepticism of how all the talk translates into actual results. The bureaucracy and infighting is stifling progress and the solutions are not always replicated easily. In the case of mobile, without strong involvement with the countries operators, many of these initiatives won’t go too far or fall short of expectations. It is good that Vodafone is deeply involved in the process and can influence its peers.
There was debate about whether you do the technical work (software) on the ground or build solutions beforehand. As usual, it depends on the circumstances of a particular situation and project. My belief is that each country should have a platform available for launching national health services. Governments should either enable the process by working hand-in-hand or fund and get out of the way of the private industry. Just like roads and electric grids, health platforms should be a matter of national importance and unless there is this realization, the fragmentation of technology will continue.
Another area of improvement is data sharing which various projects seldom do and as such the cycle is reinvented when people could be learning from each other. MHealth Alliance is taking up the challenge to foster the growth and coordinate the ecosystem. I wish them nothing but the best and will try to contribute when and where I can. Overall, a good start to the process.
Contributing to GigaOM Pro May 28, 2009
Posted by chetan in : US Wireless Market , add a commentEarlier today GigaOM launched GigaOM Pro - a subscription only research service focused on Green IT, Infrastructure, Mobile, and the Connected Consumer. The effort is led by Michael Wolf, VP, Research, who has done a terrific job in a short amount of time.
I will be contributing with some reports on mobile. The first is on 4G: The State of the Union. We also will be distributing some of our Quarterly Market Updates via GigaOM Pro. These quarterly reports will still be available for free on our website in the Research section.
BusinessWeek: Cheaper iPhone Plans from AT&T? May 18, 2009
Posted by chetan in : US Wireless Market , 1 comment so farTalked to Business Week about pricing plans for smartphones, in particular, the iPhone
TELECOM May 18, 2009, 12:01AM EST
Cheaper iPhone Plans from AT&T?
AT&T may offer lower-cost data plans for iPhones, which would attract new subscribers and force smartphone rivals to cut prices, too
By Olga Kharif
Victor Lin wants an iPhone, but he’s put off by the price. The smartphone costs at least $199 up front, and if he wants unlimited Web and e-mail access in addition to calling, he’ll need to pay an additional $70 a month. “I like the idea of having a full-featured Web browser,” says Lin, a 43-year-old San Francisco software engineer. “However, I think the monthly fee is a little bit too high.”
AT&T (T) may have gotten the message. The exclusive U.S. iPhone service provider is considering cutting the price of its monthly service package or offering a range of lower-priced plans, say people with knowledge of the company’s thinking. One plan that could be introduced as early as late May would include limited data access at a $10 monthly reduction, the people say.
The possible price cut likely reflects the back-and-forth between AT&T and Apple (AAPL) as they work out whether and under what terms AT&T would remain the sole U.S. iPhone carrier. Apple may want flexibility in pricing as a condition, analysts say. “We understand it’s part of the extension [of its contract] that AT&T wants to maintain,” Richard Doherty, director at consultant Envisioneering Group, says of the prospect of lower data-plan prices. As Apple considers whether to widen its circle of U.S. providers, AT&T may have less ability to balk at Apple’s requests. Representatives of Apple and AT&T declined to comment.
AT&T and Apple also have added scope for price reductions as iPhone manufacturing costs decline. Apple plans to introduce a new version of iPhone software in June, and it may unveil a new, cheaper device in June or July. New devices may cost as much as one-third less to produce than earlier versions, Doherty says. The cost of touchscreens, the most expensive component, has declined by more than 30% in the past year, estimates Michael Cote, an analyst at consultant Cote Collaborative Wireless Strategy.
Lower-priced data plans would probably lure a lot of fence-sitters, including students and consumers with lower incomes. A reduction could boost AT&T’s iPhone subscriber additions by 20% to 25%, estimates wireless industry consultant Chetan Sharma. A survey late last year by comScore (SCOR) indicated that 43% of iPhone buyers earned more than $100,000 a year. But many of the wealthiest subscribers have already signed up. In the first quarter, AT&T activated 1.6 million iPhones, and 40% of those activations were for users new to AT&T. “[A price reduction] absolutely makes sense,” Sharma says. “AT&T is starting to hit a wall in terms of new subscribers.” In the first quarter of 2009, AT&T’s net subscriber additions were 5.6% lower than in the year-earlier period.
A $99 IPHONE OR A PREPAID IPHONE?
Some analysts have speculated that in addition to cutting the price of service plans, AT&T will also reduce the up-front price of the new iPhone by as much as $100, to $99. Apple is even toying with the idea of coming out with a prepaid iPhone, opening up the device to mainstream consumers, Doherty says.
A cheaper plan, coupled with new and possibly cheaper iPhones, could give AT&T a larger share of the U.S. smartphone market. “They are going to give AT&T the bulk of smartphone users [in the country],” Doherty says. And unless prices drop on other smartphones in AT&T’s stable, those rival handset makers, such as Research In Motion (RIMM), could end up losing market share in AT&T’s stores. The plan could also make it more difficult for the new Palm (PALM) Pre, expected from Sprint Nextel (S) in June, to gain share. “That would definitely push the pricing on high-end smartphones down,” Sharma says.
A new plan could also usher in an era of tiered wireless data plans for consumers from other carriers, too. Already, AT&T offers corporate data plans for BlackBerry devices, among other gadgets; these include the unlimited option, as well as cheaper plans with caps on monthly data usage. Some data plans also allow for so-called tethering, which lets users cut costs by using the phone—instead of a wireless data card—to get wireless broadband access on a computer. But there’s less flexibility for consumers that way; data plans for smartphones typically include unlimited data and go for a flat $30 a month. Many analysts think it may make sense to offer a cheaper limited option for, say, $20 a month.
The rest of the industry will likely mirror AT&T’s moves into tiers of personal wireless data services to stem iPhone-related subscriber defections. “It seems to me if there’s one carrier who is more at risk [of losing subscribers], it’s Sprint,” says Charles Golvin, an analyst at Forrester Research (FORR). “Their marketing has been about their unlimited plan being a better value.” But Verizon Wireless and T-Mobile may need to take a page from AT&T’s playbook as well.
Kharif is a senior writer for BusinessWeek.com in Portland, Ore.
More coverage May 13, 2009
Posted by chetan in : US Wireless Market , add a commentOur Q1 09 report has been picked up by most major news outlets, some more:
Washington Post - US Wireless Data Revenues Hit $10 Billion For the First Time Ever
TMCnet - US Mobile Data Services Revenues Top $10 Billion in Q1
Mediapost - Mobile Marketing Company Velti Acquires Ad Infuse
Telappliant VoIP News - US mobile broadband market grew by 24% in 2008
Thanks all
US Wireless Q1 coverage May 12, 2009
Posted by chetan in : US Wireless Market , add a commentCoverage of our Q1 2009 US Wireless Data update:
NY Times - US Pulls Ahead in Mobile Data Revenue
BusinessWeek - Wireless Industry: Engaged in Double Counting?
GigaOM - The iPhone Will Not Destroy the Wireless Business
FierceMobileContent - US mobile data revenues cross $10 billion milestone
Mediapost - US Mobile Data Revenue Hits $10 Billion in Q1
TelephonyOnline - Is prepaid growth an illusion?
US Wireless Data Market Update - Q1 2009 May 11, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, CTIA, Carriers, Devices, Enterprise Mobility, European Wireless Market, Mobile Applications, Mobile Content, Mobile Ecosystem, Mobile Entertainment, Mobile Gaming, Mobile Search, Mobile TV, Mobile Usability, Mobile Users, Networks, Speaking Engagements, US Wireless Market, Wi-Fi, WiMax, Wireless Value Chain, Worldwide Wireless Market , 4 commentsUS Wireless Data Market Update - Q1 2009
http://www.chetansharma.com/usmarketupdateq109.htm
Executive Summary
The US wireless data market grew 5% Q/Q and 32% from Q108 to reach $10B in mobile data service revenues. It marked the first time the US market has crossed the $10B milestone. Given the strong growth in data revenues shown by the top carriers and the increase in service revenues overall, it appears that at least for the time being that the worst is over for the mobile industry. In summary, the recession has been all but a tiny blip (from the service revenue perspective) in its growth trend and the US mobile market has weathered the downward spiral in economy better than its counterparts in other developing nations.
The US subscription penetration went passed 90%. While the flailing economy hit certain segments of the wireless ecosystem hard esp. the infrastructure and handset segments, consumers haven’t really pulled back on the mobile data overall spending. Additionally, the CAPEX spending will stay strong in 2009 given the activity around 3G/4G deployments and trials. As expected, the data card subscriptions were hit the hardest and there was an increase of prepaid subscribers which dropped the overall revenues for some of the carriers.
As we mentioned in our last research note that this time around, the fate of the US mobile industry is more closely tied to the overall economy compared to the previous recessions. As the consumer sentiment improved over the last couple of months along with better than expected Q1 2009 earnings from corporations, the mobile industry seems to be back on track. While the structural flaws in various industry segments remain, and the economy is a crisis away from the double dip, the outlook for the remainder of 2009 remains bright and we are expecting the overall data revenues to now increase by 24% compared to 2008.
US Wireless Industry in Recession - The light at the end of the tunnel might not be of the oncoming train
The % GDP change dropped from 4.8% in 2007 to 2.3% in 2008. Q4 2008 reported a drop by 6.2% QoQ in one of the sharpest declines in the last quarter century. Q1 2009 reported a 6.1% decline. On an yearly basis, the GDP is expected to change by 3.2% for 2009 and the service revenues are expected to account for 1.13% of the US economy by year-end.
As mentioned in the previous report, while in the past, the recession hardly impacted the wireless industry, this time around; it is going to be more tied to the recession. In the past couple of months, the consumer sentiment has improved and the Q109 earnings have been better than expected. While there are still many structural flaws in the financial and housing industries and the unemployment is at a 25 year high of 8.9%, consumers are feeling better about the economy and their own prospects in it. Most companies are being optimistic but cautious.
So, what does this mean? Well, the markets can still be volatile, but overall the market seems to be feeling better about the economy than it was in February. The Conference Board Consumer Confidence Index experienced a significant jump to 39 (relative scale of 100) from being at an all-time low of 25 in February.
Given that consumer sentiment is improving, it appears that US mobile data market is all but back from the recession. While some segments within the mobile industry might be suffering, there has been an increase in spending overall.
What to expect in the coming months?
We noted in our Q3 2008 note that we will get a better picture of the impact of the recession on the wireless industry in Q109 as it was the first full quarter after the seasonal holiday quarter. There are two micro trends that are clear. First, as expected, due to the high unemployment, the data card segment took a hit. It will recover in due course as more of the workforce comes back over in the next 18 months.
Also, as expected, there was a shift from postpaid to prepaid in some user segments. For example, for T-Mobile, prepaid constituted 61% of the net-adds in Q109 up from 57% in Q408 and 25% in Q108. It is not clear if the good times will bring back the prepaid subscribers to the postpaid realm or like the consumers who are canceling their landline connections and moving to mobile, these customers will get used to savings and the prepaid lifestyle.
It is quite likely that 50-60% of such consumers don’t go back to postpaid thus permanently lowering the ARPU base for such customers and carriers who have experienced more postpaid to prepaid shift will have to make up for the lost revenues someplace else (or maybe they can hire Oprah to send a tweet to her followers to upgrade to Postpaid. It will crash the system but increase the ARPU).
Rising unemployment continues to accelerate another trend - landline replacement by Mobile which reached almost 22% by Q109 (of course this benefits the mobile industry). This trend is irreversible and requires fresh thinking.
Messaging continues to grow. The messaging volume jumped 27% and messaging revenue was up 7% QoQ. The data access (excluding data card) including flat rate data plan subscriptions have also show significant strength lately. In addition to smartphones, we are also seeing increased mobile data activity amongst feature phone users.
The positive factors are helping negate the negative factors and given the strength of 3G and smartphone adoption, the increase in activity on the appstores front, and in general, a better awareness of mobile data services and applications amongst consumers, any decline due to the loss of data card revenue and postpaid transition to prepaid accounts has been taken care off. In particular, Verizon and AT&T have done really well. Smartphones remain a bright spot, which in turn has a direct positive impact on the data revenues. Even with the decline in handset sales, smartphone segment will continue to increase in 2009 accounting for almost 30% of the overall device shipments.
We are likely to see continued price and margin pressure on subscription plans and as a result, voice ARPU will continue its downward trend and data ARPU will become a more prominent factor of the ARPU mix by the end of 2009 reaching over 30% of the service revenues.
This will lead to new business and pricing models for e.g. some will find the low flat rate pricing untenable in the long-run without a fundamental rethink of the network and business architecture.
Coming back to the 2009 forecasts, we are raising our estimates for the mobile data service revenues to $42B for the year. We will be keeping a very close eye on the micro- and macro-trends and reporting on the market on a regular basis in various private and public settings.
Against this backdrop, the analysis of the Q109 US wireless data market is:
Service Revenues (Slides 11, 18)
- The US Wireless data service revenues grew 5% Q/Q to $10B in Q109. Compared to Q108, the data service revenues grew 32%.
- It marked the first time the US mobile data service revenues crossed $10B. It is also the first time any country has reported a $10B quarter (for mobile data services).
- Thanks to the Alltel acquisition, Verizon’s data revenues grew the most - 18% QoQ and 46% YoY. AT&T experienced a 39% lift while T-Mobile reported a 24% increase in YoY data revenue growth.
- Last quarter AT&T surpassed Verizon in data revenues for the first time since 2005 and in Q109 Verizon duly took many of titles back from AT&T becoming the number 1 carrier in almost all the categories.
- AT&T and Verizon now account for 68% of the market data services revenues. Sprint had a fourth consecutive quarter of data revenue growth.
- The average industry percentage contribution of data to overall ARPU is now $26%. US market is likely to exceed the 30% mark in 2009.
- The top four US carriers are now a permanent fixture in the top 10 global operators by mobile data service revenues occupying #3, #4, #6, and #8 spot respectively. Apart from NTT DoCoMo and China Mobile, Verizon Wireless and AT&T are the only two other operators generating more than $3B in quarterly mobile data service revenues.
ARPU (Slides 12-15)
- Overall ARPU decreased by $0.91. Average voice ARPU declined by $1.17 while average data ARPU grew by $0.26 or 2% and couldn’t negate the drop in voice ARPU.
- Sprint led in data ARPU with $15 followed by Verizon at $14.16. In terms of % contribution, Verizon led with 27.91% followed by AT&T at 27.2%.
Subscribers (Slides 16-17)
- In Q109, the US market added almost 3M new subscriptions down 33% from Q108.
- The number of data subscribers has been on the rise with Verizon leading the way. At the end of Q109, 62% of US subscribers were using some form of data services.
- The messaging volumes in the US market now average 485 messages/subscriber/month or at the frequency of a message/sub every 1.5 hours. The leading messaging nation is Philippines where consumers routinely send a message/hr on average.
- In terms of net-adds, Verizon led in Q109 with 1.3M net-adds, edging its friendly rival AT&T which added 1.2M net subscriptions. Sprint losses reduced to 180K subscribers.
- With its Alltel acquisition, Verizon became the number one carrier in the US easily overtaking AT&T. It now has 86.6M subs and secured the bragging rights to being the biggest operator in the Americas.
- The 3G penetration in the US went past 40% in Q109. Verizon led the pack while T-Mobile is slowly expanding its 3G coverage. The growth in 3G and smartphones is helping offset some of the downward pressure on the data revenues and overall ARPU.
Applications and Services
- Non-messaging services continue to grab 50-60% of the data revenues for the US carriers. For the first time the non-messaging share exceeded 60%.
- The flat-rate pricing movement that was started by Willcom in Japan which moved to Europe became more prevalent in the US market with industry wide flat-rate pricing plans that included data. All the major carriers seem to be offering flat-fee access plans for most of the new smartphones being introduced in the market. Approximately 17% of the consumers have flat-rate data plans. We will see a further acceleration of this trend aided by the recession.
- There are probably 18-20 sub-segments within mobile data services and consolidation looms. While the valuations are still high for rapid consolidation, we think that due to recession pressure, the M&A scene is starting to heat up.
- The usage and data consumption trends are enabling carriers to accelerate their 4G plans and develop long-term business and technical strategies (I will be moderating a panel on “The future of Broadband” at the “Future in Review (FiRE)” conference on May 20th in San Diego where some of the best minds on broadband will be debating the evolution of our industry)
- The appstores battle is intensifying with OEMs and carriers are announcing their plans and some of them are opening their wares to woo the developer community. In the midst of the appstores hoopla, Apple announced the passing of the 1 Billion download mark with increasing number of developers participating the ecosystem. The new functionality being released with 3.0 is going to take the battle up a notch. The clear-cut business model of 30/70+ split is attractive to the long-tail of developers. While there is no dearth of applications, findability remains a challenge. Also, appstores are changing the monetization strategies for content and application developers (I will be moderating the panel “Wireless Monetization” at TiECON on May 16th in Santa Clara)
- Slowly but surely, mobility is becoming pervasive across industry verticals. Mobile Health looks very promising and the impact could be global. (I will be participating in a conference on mHealth being held in San Francisco on May 22nd by UN Foundation, Vodafone Foundation, UCSF Global Health Services, Berkley Engineering, Cisco, and NetHope)
Handsets
- After selling over 100M units for seven straight quarters, Nokia slipped to 93M handsets in Q109, still more than the next three players combined but an 18% drop from Q408 nevertheless. Samsung and LG have been really gaining on their rivals in the past year and are now at #2 and #3 respectively. Motorola and Sony Ericsson with 6% share each round up the top five.
- While Apple has been stealing all the press, RIM upped the ante by claiming leadership in the smartphone wars by outselling Apple in the first quarter of the year.
- The growth in smartphone usage is also putting pressure on the networks which are not able to handle the load during peak times in certain cities thus forcing carriers to look for alternate strategies to satisfy the demand for broadband - metered billing, UMA, Femtocells, Hotspot buys, WiMAX, LTE, and others.
- Rest of 2009 is eagerly awaiting the release of Palm Pre, several Android handsets from HTC, Samsung, Motorola, and others, Windows devices along with follow on of Danger devices, new model(s) of iPhone, and other touch screen devices.
Misc.
- Not surprisingly, Venture money in the mobile sector experienced a rapid decline. Compared to Q108, venture financing declined by 58%. (Source: Rutberg)
- In a sign of convergence battles to come, T-Mobile’s @Home and various Femto cell initiatives are taking hold. Cable operators are also aggressively seeking triple-play by providing the wireless component of the service.
We will be keeping a close eye on the trends in the wireless data sector in our blog, future research reports, and articles. The next US Wireless Data Market update will be released in Aug 2009. The next Global Wireless Data Market update will be issued in Sept 2009.
Your feedback is always welcome.
Should you have any questions about navigating or understanding the economic and competitive icebergs, please feel free to drop us a line.
Thanks.
Chetan Sharma
Disclaimer: Some of the companies mentioned in this note are our clients.
Carnival #172 May 3, 2009
Posted by chetan in : US Wireless Market , add a commentover @ Mobilestance. Check it out for last week’s best posts.
Events this month - TiECON, FiRE, and MHealth May 1, 2009
Posted by chetan in : US Wireless Market , add a commentThree exciting events to participate in this month - TiECON, FiRE, and mHealth
First up is TiECON 15-16th May. I will be moderating a panel on “Wireless Monetization - The Pot of Gold at the End of the Rainbow”
Saturday, May 16, 2009
11: 45 AM - 02:30 PM
Historically there has been a lot of buzz around mobile advertising, commerce and payments. This session will address the topic - Where do things stand today and what is the promise for the future? Currently, there are four ways applications can be monetized: subscription (or one-time download), advertising (in-application and banner), virtual goods (primarily for games), and rev-share (mostly for apps native to carriers). There have been differential rates of growth and adoption in different countries. Why is that? The panel will be challenged to address the issues around how does the pervavsiveness of applications, content and services, and, the emergence of mobile application stores impact each of these areas, and, what are the opportunities and pitfalls for entrepreneurs going forward.
Key Takeaways:
The attendee/entrepreneur can expect to listen to not only an analysis of what monetization scheme works, but also why it works. Further, the discussion will focus on what monetization schemes work for what type of applications in what kind of platforms.
This panel will aim to synthesize the conversations in the previous panels and dive into where the rubber meets the road for making money.
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TiE Host(s):
Savinay Berry, Granite Ventures
Arvind Gupta, Former Yahoo & Oracle
Asha Vellaikal, Orange Labs
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Moderator(s):
Chetan Sharma, Chetan Sharma Consulting
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Panelist(s):
Michael Bayle, Yahoo!
Purnima Kochikar, Nokia
Gary Kovacs, Sybase
Matt Liszt, Glu Mobile
Then hop over to San Diego for “Future in Review” hosted by Mark Anderson of the SNS fame. I will be moderating a panel on “The Future of Wireless Broadband.” on 20th
1:00p - 1:30p
“The Future of Wireless Broadband”: A panel with Hugh Bradlow, CTO, Telstra; Scott Richardson, Chief Strategy Officer of Clearwire; Fred Kitson, Vice President, Motorola; and Chris Pearson, President, 3G Americas; hosted by Chetan Sharma, President, Chetan Sharma Consulting
Then finally on May 22nd, I will be attending the mHealth invite-only conference in San Francisco. My thanks to UN Foundation and Vodafone Foundation for inviting me to the event.
Will of course have coverage of these events as we get into them. So, Stay Tuned.
Google’s operating system could help usher in an era of ultra-cheap laptops
Posted by chetan in : US Wireless Market , add a commentHad a chance to talk to MIT Technology Review regarding the emerging market of netbooks and the role of wireless in the ecosystem. Article below.
Google’s operating system could help usher in an era of ultra-cheap laptops.
By Kate Greene
Armed with Android: A Chinese company plans to sell inexpensive netbooks that run Google’s open-source operating system, Android. Credit: Skytone
Just a few years ago, many pundits expected consumers to shun netbooks. With less power than traditional laptops, a tiny screen and keyboard, and more bulk than a mobile phone, they appeared, at first, to be solving a problem that no one had. But thanks to good design, decent battery life, and, above all, a cheap price, the netbook took off. A few years on, many people have come to rely on one as a more-mobile, secondary laptop.
But the netbook could be about to splinter. Skytone, a Chinese manufacturer, has started showing off the first netbook to run Android, an operating system developed by Google that currently runs on just a single device, the G1mobile phone. Using Android makes sense for Skytone because its netbook is minimal (even by netbook standards): it supports 128 megabits of RAM and only up to 4 gigabytes of storage on a flash-based, solid-state disk. And importantly, its central processing unit is an ARM11 chip–the same model found inside the iPhone.
Dubbed the Alpha 680, the netbook has more in common with a phone than with a normal laptop, says Phil Solis, an analyst with ABI Research. In addition to the processor and operating system, it’s expected to retail for about $250–less than some high-end smart phones. This bare-bones device may point toward a trend, Solis says, with more netbooks relying on cell-phone chips–known for power efficiency–and on cell-phone operating systems.
“You can’t run Windows on ARM,” says Solis, “but all mobile operating systems are made to work on ARM. That opens it up to Windows CE, Symbian, and Android. Those are made to work in tighter constraints.”
Currently, many netbooks use Intel’s Atom processor, which is built using the x86 architecture found in most of the company’s desktop, laptop, and server chips. Most netbooks get about an hour of power per battery cell. On an ARM-based notebook, Solis says, it could be possible to get eight hours from a three-cell battery.
Of course, while long battery life is appealing, there is a definite trade-off. “If you’re looking for a powerful speedy laptop, then these netbooks aren’t for you,” Solis says. “But if you’re looking for something that can last you all day without recharging, and that’s at an even lower cost than most netbooks, then these might work.”
Android is being tweaked to take advantage of streamlined netbooks by manufacturers interested in using an open-source operating system that has the heft of Google behind it.
It’s unclear, however, how much influence Google will have on Android’s evolution. The company declined an interview for this story, responding with a statement: “Android is a free, open source mobile platform. This means that anyone can take the Android platform and add code or download it to create a mobile device without restrictions. The Android smartphone platform was designed from the beginning to scale downward to feature phones and upward to [mobile Internet devices] and netbook-style devices.”
But if the Alpha 680 is any indication, it might not be so easy to make Android work smoothly on a netbook. Solis says that early demonstrations suggest that the operating system needs work in order to run properly on the Skytone device. “Android isn’t ready,” he says. “They need to do work to make it run well on a netbook.”
The main problem revolves around the user interface. “Making the UI work well is exceptionally hard,” says Mark Murphy, an Android developer and contributor to the Android Guys blog. It’s a matter of making sure that the hardware and software communicate effectively with each other, and it’s a different case for each device. One issue is ensuring that the interface and applications adjust appropriately to the larger screen size of a netbook. Also, Murphy says, Android is designed for touch screens, directional pads and trackballs as pointing devices.
While a majority of mobile-device manufacturers are publicly supporting Android, it’s not as clear which major laptop companies might choose ARM and Android over Intel’s Atom and Windows. Still, as rumors of other Android devices start to emerge, there will be more pressure for the operating system to perform, for both developers and consumers. It’s important that there’s some consistency in the way that Android is implemented, says Chetan Sharma, an analyst who runs his own firm in Issaquah, WA. Otherwise, he says, developers will need to pick and choose a particular version of Android to work with instead of being able to contribute across the board. For their part, consumers expect reliable, easy-to-use software, Sharma adds.
“A moment of truth is coming for Android,” says Sharma. “If all of the applications are developed seamlessly, then that means that fragmentation issues that have plagued the mobile industry are on the path to being resolved.” Still, he cautions, device manufactures will need to tweak Android for their own products, which “might create different flavors of Android.”
But whether Android will be ready or not, cheaper netbooks are on their way, predicts Kevin Burden, another analyst at ABI Research. Consumers “want these things to be $150. They want to let their kids bang away on them, and when they break, they’ll just throw it away and buy another one,” he says.
Moreover, low-end netbooks could find their way into emerging markets such as China and India, says Solis. “It opens up to people who can afford a $200 netbook, but not one that’s $500.”
Copyright Technology Review 2009.
Global Wireless Data Market Update - 2008 April 28, 2009
Posted by chetan in : 3G, 4G, AORTA, ARPU, BRIC, Carriers, European Wireless Market, India, Indian Wireless Market, International Trade, Japan Wireless Market, Location Based Services, M&A, MVNO, Microsoft Mobile, Mobile Advertising, Mobile Applications, Mobile Content, Mobile Ecosystem, Mobile Entertainment, Mobile Gaming, Mobile Search, Mobile TV, Mobile Usability, Mobile Users, Mobile Wallet, Music Player, Networks, Strategy, US Wireless Market, Wi-Fi, WiMax, Wireless Value Chain, Worldwide Wireless Market , 1 comment so farGlobal Wireless Data Market Update - 2008
http://www.chetansharma.com/globalmarketupdate2008.htm
Executive Summary
The Global Wireless Markets continued to grow rapidly especially in India and China where the carriers (together) are adding over 20M new subscriptions every month. India crossed the 400M subscription mark this month while China whizzed past 650M in Q109. Overall, the global subscriptions penetration edged past 60%. During 2008, revenues further tilted towards data services, increasing 17% from 2007 EOY. The overall global mobile revenues (including equipment) for the year reached the 1 Trillion dollar landmark in 2008, with over $830 billion attributed to services revenues. Data revenues now account for over 20% of the global service revenues.
For some leading operators, data is now contributing close to 40% of the overall revenues. However increase in data ARPU is not completely offsetting the drop in voice ARPU for most operators. From the true and tested SMS messaging to the new services such as Mobile Advertising, Social Networking, Commerce, Mobile Wallet, and others, different services helped in adding billions to the revenues generated in 2008. The US market expanded its lead over Japan in mobile data service revenues for the year and is unlikely to cede ground in the months to come.
The success of Apple’s Appstore (1B downloads in 9M across 37M devices is not surprising but still impressive, look for another growth bump in July) led to appstore mania across the ecosystem with every major player in the ecosystem holding ambitions for Applesque success leading to healthy competition and hopefully more innovation. Google’s Android also kept the industry chatter on the high with a slew of new devices slated for 2009. The ease of use of applications developed for G1 on the new devices will define Android’s role in the ecosystem. If successful, it will decimate the weaker ones from the equation going forward.
WiMAX vs. LTE debate took over the EV-DO vs. WCDMA talk and while the majority of the industry is consolidating around LTE; open-platform advocates are watching the arrival of WiMAX with great interest. However, the down economy is delaying the establishment of Clearwire’s nationwide footprint.
Chetan Sharma Consulting conducted its semiannual study on the global mobile data industry. We studied wireless data trends in over 40 major countries - from developed and mature markets such as Japan, Korea, UK, and Italy to hyper growth markets such as China and India.
This note summarizes the findings from the research with added insights from our work in various global markets.
Service Revenues
- US extended its lead over Japan as the most valuable mobile data market in service revenue with US adding $34B vs. $29B for Japan in 2008. China with $15.8B was ranked number 3. US registered the highest growth amongst the top 3 with over 40% increase from EOY 2007 levels followed by Japan at 25% and China at 21%.
- The top 10 nations by service revenues are: US, China, Japan, UK, France, Italy, India, Germany, Spain, and Russia.
- The top 10 nations by data service revenues are: US, Japan, China, UK, Italy, Germany, France, Spain, Australia, and Korea.
- NTT DoCoMo continues to dominate the wireless data revenues rankings with over $4B in data services revenue in Q408 and almost $15B for the year. Almost 42% of its overall revenue now comes from data services. DoCoMo also crossed the 90% 3G mark last month.
- NTT DoCoMo was followed by China Mobile, Verizon, AT&T, KDDI, Sprint Nextel, Softbank Mobile, T-Mobile USA, O2 UK, and China Unicom to round up the top 10 operators by wireless data service revenues. It marked the first year for T-Mobile USA to be in the top 10 list as it went past SK Telecom. All the top 10 carriers exceeded $2B in data revenues for the year 2008.
- The top 10 global operator groups now account for over 60% of the global mobile data revenues.
- For the last couple of years, NTT DoCoMo has been the only carrier exceeding $10B in yearly mobile data revenues. In 2008, as expected it found company with China Mobile, Verizon Wireless, and ATT in the exclusive $10B club. KDDI missed out by a whisker.
- Data revenues for the top 10 operators increased 27% from EOY 2007 and now account for almost 48% of the global mobile data revenues though their subscriber share is around 30%.
- The biggest jump in data revenues was experienced by the US carriers – ATT and Verizon Wireless respectively. They were followed by China Mobile. (For a complete US Market Update, please see our Q208 research note).
- NTT DoCoMo regained its position vis-à-vis KDDI w.r.t. mobile data revenues. Their data coordinates stand at ($27, 42%) and ($25, 38%) respectively.
- Most of the operators in developed nations are contemplating future strategies to boost data revenues such that the decline in voice revenues is at least compensated for. There are very few operators who have experienced increase in overall ARPUs. Comparing the ARPU for last 2 years, amongst the top operators, only Singtel, Rogers, T-Mobile UK, O2 Germany, O2 UK, Verizon Wireless and ATT experienced increase in both overall and data ARPU.
- China reported approximately $16B in data revenues for 2008 and the percentage contribution is around 27%, data ARPU is around $2. For India, data ARPU continues to stay around $0.50 as most of the new adds are voice only subscribers and there is continued price pressure in the market.
- China Mobile remains the most valuable telecom operator with over $180B in market cap. It is followed by Vodafone at around $98B. Telecom groups in mature markets are under enormous pressure to either come up with a global expansion strategy or accelerate their existing plans. The current recession has slashed their market caps by 20-30%.
- In 2008, SMS’s vice like grip on data revenues continued to loosen a bit with many carriers seeing an increase in non-SMS data revenues. On an average, Japan and Korea have over 70-75% of their revenue coming from non-SMS data applications, US around 50-60%, and Western Europe around 20-40%.
- NTT DoCoMo has been at the cutting edge of the mobile data evolution by creating new markets and exploring new technologies and social experiments ahead of almost anybody else in the market. We looked at the data revenue growth at NTT DoCoMo since the introduction of i-Mode almost 10 years ago. During the last 9 years, overall ARPU has declined 33% though data ARPU increased over 1800% and now accounts for almost 40% of DoCoMo’s service revenues. The voice ARPU has declined almost 60%. Our long history with the Japanese and Korean markets has taught us that while the individual strategies in each market will differ, one should study the trends and technologies in these markets to get a sense of what’s coming.
ARPU
- Most of the major operators around the world have double digit percentage contribution to their overall ARPU from data services. Operators like DoCoMo, and Softbank are over 42%. KDDI, 3 Australia, 3 Italy, 3 UK, O2 UK, Singtel, and 3 Sweden exceeded 30%.
- ATT reported the highest increase in data ARPU from 2007 with 32% growth. Other notable percentage increases in ARPU were from KDDI, DoCoMo, Softbank Japan, 3 Australia, Vodafone Italy, Rogers, Verizon Wireless, and T-Mobile Austria. The biggest drop in percentage terms were registered by the Indian operators with average data ARPU dropping to $0.50. In terms of absolute dollar amount, NTT DoCoMo leads the pack with $27 data ARPU.
- The biggest percentage contribution by data ARPU has been consistently registered (since mid 2002) by two Philippines carriers – Smart Communications and Globe Telecom with over 56% (or $3) contribution coming from the data services. Philippines is also one of the most active messaging nations where users average a message/hr round the clock.
Subscriptions
- The global mobile markets continue to grow at an explosive pace touching 4B subscriptions by 2008 up 23% from EOY 2007 levels and will likely cross the 5B mark in 2010. Overall the global mobile subscriptions now represent over 60% of human population on Earth.
- China and India continued their red-hot growth throughout 2008. Combined, they added 212.8M new subscriptions with India edging China by 15% for the first time in yearly net-adds.
- Earlier this month, India also crossed the 400M subscriptions mark, only the second nation to do it after China. In total, China is still years ahead. In the meantime, US crossed the 90% subscriptions mark earlier this year.
- In March, India edged past the US to become the number two wireless market (by subscriptions) in the world. In the last two years alone it has added almost 175M new subscriptions (in comparison China added 169M and the US market added 39M). For the past 7 months, India has been displaying Phelpsesque like flair in setting and beating its world record for 6 times, twice exceeding 15M/month net-add. For the last 7 months, the market has been exceeding 10M net-adds/month with Mar 09 being at a whopping 15.6M making it a record for monthly net-adds in a given country at anytime in the history of the industry or any industry for that matter (breaking its previous record set in Jan09).
- In the last 10 years, the growth patterns in the mobile industry have completely reversed. In 1998, the developed world accounted for 76% of the subscriber base, in 2008; the percentages have flipped with developing world now accounting for 76% of the subscriber base and are likely to increase to 85% by 2018.
- The top 10 nations by subscriptions are: China, India, US, Russia, Brazil, Indonesia, Japan, Germany, Japan, and Pakistan.
- China Mobile with 457M (as of Dec 08) remains the #1 carrier in terms of the total number of subscriptions followed by Vodafone at 255M and Telefonica with 196M subscriptions. América Móvil, Telenor, China Unicom, T-Mobile, Orange, MTS, and Bharti Airtel are the next five largest telecom groups in the world.
- As far as 3G is concerned, there were over 400M 3G users (72% of them are WCDMA users vs. EV-DO). Both Japan and Korea continue to expand their 3G base with both reporting over 90%+ penetration.
Others
- Messaging still accounts for the lion-share of data service revenues. However, other services such as Mobile Music, Mobile TV and video streaming, Voice navigation, PNDs, Mobile Games, IMS, LBS, Mobile advertising, and others have gradually chipped away the share from messaging. Alternate devices with wholesale cellular agreements are also flooding the market. In Japan, Mobile Commerce is expected to do much better than Mobile Advertising. Though not much talked about, enterprise applications are also being adopted widely esp. in North America as more workers become mobile and corporations seek efficiencies in their operations and supply-chain.
- Nokia eclipsed 100M/quarter unit sale in each of the four quarters. It has sold over 468M handsets in 2008 (up 7.2% from 2007), more than the next three handset manufacturers combined. Nokia’s global market share stayed in the 38-41% range. Samsung at 15%, Motorola with 9%, LG with 9.3% and Sony Ericsson with 8% rounded out the top five. Despite the slowdown, the industry eclipsed 1B in handset sales in 2008 and will do so again in 2009.
- China and India represent the biggest opportunities for the Infrastructure providers. China launched 3G across the three operators earlier this year. India is also going through its 3G spectrum policy and is likely to resolve some of the contentious issues shortly. Some of the biggest infrastructure contracts are coming from these two countries as they look to expand coverage into rural areas.
- Deployment of 3.5G technologies is in full swing. However, it is the discussion of 4G that is occupying the headlines. Many larger operators have laid out their plans for deploying LTE starting next year. Meanwhile, Clearwire has been rolling out its WiMAX network, one market at a time.
- While the talk of “Open Access” and “Open Platform” consumed much of North America, it barely registered a decibel elsewhere. Several significant events including 700 MHz Auction, Android, and Verizon’s “Open Network” initiative elevated the consternation in the ecosystem. Apple launched its 3G iPhone and Android’s first device was introduced in the form of T-Mobile G1. Many more Android devices are slated to be released in 2009.
Your feedback is always welcome.
Thanks.
Chetan Sharma
Disclaimer: Some of the companies mentioned in this note are our clients.
Ps. We will have an update on the impact of recession on the mobile industry in our US Q109 update next month.
Advertising Age Article April 27, 2009
Posted by chetan in : US Wireless Market , add a commentTalked to Advertising Age about the mobile data segment in Q109
Who Needs the iPhone? Verizon Beats AT&T in New Customers
Telecom’s First-Quarter Sales Rise 3%; Wireless Revenue Up 29%
By Rita Chang
Published: April 27, 2009
SAN FRANCISCO (AdAge.com) — Amid all the talk about what the iPhone has done for AT&T, Verizon is also delivering — without a killer handset.
Verizon offers a wide choice of handsets, including a BlackBerry lineup.
Verizon narrowly beat AT&T in new customers in the most recent quarter, netting 1.3 million new subscribers vs. the 1.2 million added by AT&T, and it did so without the latter’s advantage of the exclusive, sought-after smartphone from Apple. Verizon now has 86.6 million customers to AT&T’s 78 million.
Verizon’s first-quarter sales rose about 3% to $26.6 billion, and its wireless-service revenue grew 29% from a year ago. The carrier’s net income was $3.2 billion, up from $3 billion a year ago.
The results emboldened Verizon President-Chief Operating Officer Denny Strigl to take a swipe at AT&T’s strategy of making the iPhone a centerpiece of its wireless business. Responding to a report during the company’s earnings call that Verizon was negotiating with Apple to sell the iPhone after AT&T’s exclusivity agreement ends next year, Mr. Strigl said Verizon has “not been dependent on any one device. … We have a strong handset lineup.”
Among U.S. carriers, Verizon has the widest array of handsets to choose from, including 3G handsets — a strategy that is paying off for the company. “The data consumption across their handsets is high,” said telecom analyst Chetan Sharma, adding that 55% of Verizon subscribers have 3G devices vs. a 42% national average.
“It doesn’t mean that if you don’t have the iPhone, you are doomed,” Mr. Sharma said.
James Brehm, an analyst at Frost & Sullivan, agreed that Verizon’s investments in the breadth of its handset offerings have paid off. “Its lineup of handsets is broader than any carrier out there, and they’re asking handset makers to do interesting things,” he said, citing the wide choices in Verizon’s BlackBerry lineup, multimedia phones from LG and Samsung, as well as “slider” phones for the texting generation, with keyboards that slide out from underneath the phone. “You’re looking at a broad portfolio that can touch about just every need.”
Squeezing more out of subscribers
But subscriber growth is getting harder to come by. AT&T and Verizon are partly stealing from each other (and most notably from Sprint, which last quarter shed 1.3 million subscribers), but they are also facing a U.S. wireless-handset base that is approaching 90% penetration. As the number of new customers shrinks, carriers are looking for ways to squeeze more dollars out of their subscribers by selling them wireless data plans as well as data-hungry smartphones.
With consumers looking to upgrade their handsets every 15 months on average, carriers have learned to use attractive handset promotions to get users to commit to two-year contracts and reap the revenue on the back end. During its most recent quarter, Verizon launched a promotion to give away a BlackBerry Storm for every one purchased, banking on the data plan required of users of the first touch-screen BlackBerry to produce revenue later.
Verizon and its competitors have also looked at bringing wireless connectivity to other devices to milk more revenue out of their 3G networks. Some of the 1.3 million new customers Verizon brought onboard signed up for wireless broadband services that plug into laptops and netbooks. That business was growing in the double digits until late last year, when the recession caused companies to pull the plug on wireless data plans for their mobile work forces.
Verizon’s wireless churn rate was about 1% in the first quarter of 2008, but this past quarter it rose to 1.14%. Verizon said that was partly due to the economy, and attributed it to service cancellations by small businesses.
Another bright spot in Verizon’s earnings was its FiOS network, which delivers high-speed internet and video service to homes in select U.S. markets. The company has been aggressively pitching the service as it continues to build out the network, taking aim at the cable companies. The promotions have paid off, as Verizon added a record 298,000 FiOS customers this past quarter vs. 288,000 in the fourth quarter. Close to 300,000 FiOS video customers joined the service vs. 303,000 in the fourth quarter.




